(Closed) Photographer blew off a client’s wedding last weekend! VENT

posted 7 years ago in Photos/Videos
Post # 3
Member
6512 posts
Bee Keeper
  • Wedding: September 2012

@ChemistryBride: *hugs* What a stressful thing to have to deal with!  I would find a back up (or replacement) right away, no doubt!  Good luck dear!

Post # 4
Member
2320 posts
Buzzing bee
  • Wedding: October 2011

That’s lame! I’m sorry!

I would say that if the attempts you’ve made to get ahold of her go unanswered for about the next say – 2 weeks, I would start looking for a new photographer. I know it sucks but it’s better to worry about this now rather than later!

Post # 5
Member
2232 posts
Buzzing bee
  • Wedding: September 2012

@ChemistryBride: Are you sure she’s not sick again and in hospital?

My job is one where I am on call and available to my clients at all times, if I’m away there is still a back up and I would do anything in my power to get things done that need to be done. I would think if she’s someone who has been doing this for a while that she would do something similar but if she’s in hospital again maybe she wasn’t even able to do that/ 

Post # 7
Member
2790 posts
Sugar bee

Normally if there are dire events where a photographer could not make it to a wedding they should have a close group of other photogs in which they could rely on to show up and take over their position. The fact that she didn’t even send a replacement says very little about her work ethic and would leave me thinking very little of her as a business owner.

I would suggest you bring your list of photographers back up and start looking around again. There is no harm in at least having a few chosen back ups picked out if she is still AWOL in a few weeks. I would also have a very stearn discussion with her about how you want to be able to trust her but you have lost confidance in her ability to perform now that you have heard this story. Make sure you check and double check your contract with her as well to ensure that there is a backup plan in place if she were to not show up to your wedding.

Post # 8
Member
4803 posts
Honey bee
  • Wedding: September 2011

What area are you from? I ask because there are a ton of brides on the knot from Detroit who had this happen to them super recently by a photographer named Amanda Williams – same thing where she just didn’t show up to a wedding and has gone AWOL. I know they were getting multiple phone numbers and e-mail addresses and contacting her regarding reimbursing them while they found new photographers – which is what I would start on ASAP if I were you! I’m so sorry!

Post # 9
Member
394 posts
Helper bee

I completely understand your hesitations in going forth with her. Even if it is not intended on her part, the fact is she obviously has health issues that are hindering her ability to properly and professionally do her job. I hope in the end she is okay, but if I were in your shoes I would start looking for a different photographer. There is no need for you to gamble on this, especially since you have the time available to work around it.

Were are you located? Perhaps some of us Bees can make some suggestions and help ease your search for a new photographer. 

Post # 10
Member
1398 posts
Bumble bee
  • Wedding: May 2012

Better safe than sorry. Go with a different photographer and when you call to cancel the photographer tell them exactly why you are cancelling. Hopefully they will learn some responsibility and never do this to another bride.

Post # 12
Member
255 posts
Helper bee
  • Wedding: June 2012

Who is this photographer, and what on earth did last weekends bride do???  How awful!  I can’t imagine that kind of stress!  🙁

Post # 13
Member
4803 posts
Honey bee
  • Wedding: September 2011

@ChemistryBride: Hmm I wonder if they do have anything to do with eachother then…because the Detroit girls said she now lives in NY and apparntely has done the same thing to some brides there. At the very least I would start researching the possibility of a second photographer, find out who is in your price range and available on your date.

Post # 14
Member
1489 posts
Bumble bee
  • Wedding: October 2012

I would say find another photographer… Better safe than sorry

 

Post # 15
Member
2854 posts
Sugar bee
  • Wedding: May 2012

That’s awful. I’m a tiny bit worried about this – our photog is working on her own and when I asked her about a backup, she said it’s never happened. But she did also say she had friends from photography school she could rely on in case of emergency.

We’re not spending a lot of money on our pics though.

But yeah, I would take last week’s wedding as a sign that your photog does not have a reliable backup, and start looking for someone you can call.

Post # 16
Member
5667 posts
Bee Keeper

@MsBrooklynA: Normally if there are dire events where a photographer could not make it to a wedding they should have a close group of other photogs in which they could rely on to show up and take over their position. The fact that she didn’t even send a replacement says very little about her work ethic and would leave me thinking very little of her as a business owner.

This. It’s not worth putting in your photographic meomories in jeopardy. I would eat the retainer and hire a new, professional photographer who outlines a backup plan.

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