(Closed) Photographer Disappointment – Advice?

posted 8 years ago in Photos/Videos
Post # 3
Member
1184 posts
Bumble bee
  • Wedding: August 2011

i would absolutely bring this up to them. was it in your contract which photographers would be at your wedding? and have you paid the balance in full yet? i would ask for a percentage to be knocked off the final bill.

Post # 4
Member
7300 posts
Busy Beekeeper
  • Wedding: September 2012

I would ask for a discount or a refund. If your contract says that two certain photographers were suppose to be there, and you got something different, then you should absolutely ask for a discount/refund.

You hired HIM because you liked his photos. You didn’t hire two of his assistants to fill in. Don’t sit on it. Take action now. Explain to him that you saw the blog post about the other wedding and tell him about the unprofessional behavior of one of the assistants.

Post # 6
Member
2289 posts
Buzzing bee
  • Wedding: November 2010

I agree with pb and j 100%. That is unacceptable and I’m really curious as to whether or not a change of photographer is in your contract. Barring serious illness, he should have been there.

ETA: If it’s in your contract that HE was supposed to be there and wasn’t and you don’t get an acceptable response from him (in either a refund or significantly discounted rate), review, review, REVIEW. Actually, I’d still leave a review.

Post # 7
Member
7695 posts
Bumble Beekeeper
  • Wedding: August 2010

Wow Im really sorry about that. The good thing is that you are happy with your pictures (I assume) so it could be worse. However, I agree that you should get some money off or a refund of some kind or even a free wedding album. It is unacceptable that the person who contracted to be there on your wedding day was not there and not just sick but shooting another wedding. Definitely say something to the photographer and also post reviews so this does not happen to other brides!

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