(Closed) Photographer Forgot My Wedding

posted 5 years ago in Photos/Videos
Post # 31
Member
2523 posts
Sugar bee
  • Wedding: July 2014

AnnaVictoria:  She can ask, and in all morality perhaps deserves.  I’m just saying that it is very unlikely without risking all her wedding photos.  What is done is done, time machines don’t exist, and now she just has to make the best of it.  

  • This reply was modified 4 years, 12 months ago by Profile Photo mgbser.
Post # 33
Member
553 posts
Busy bee
  • Wedding: March 2014

SprinkleDonut:  If you get a full refund then why would you still get your photos? 

Post # 36
Member
11647 posts
Sugar Beekeeper
  • Wedding: June 2015

AnnaVictoria:  

Why so hostile?

Sorry you hated your hair, I guess. If you think you’re the only woman who has experienced not liking how she looks in important photos, you don’t get out much.  

Nonetheless, this isn’t about legitimacy of feelings, so there’s no point getting angry about realistic advice. This is about how to get the best outcome which includes getting pictures of her wedding. you are essentially egging OP on to confront the photographer full throttle hostility as if this wrong can be righted fully, and it can’t. That’s life.

You can spend your life angry and upset about that, or you can deal with the reality that crappy things happen and it’s how you deal with them that will determine your happiness.

Let’s hope the wedding photog isn’t vindictive or passive aggressive.  

Post # 37
Member
11647 posts
Sugar Beekeeper
  • Wedding: June 2015

cateyes:  good effort at trying to inject reality into this discussion. +1 l

Post # 38
Member
197 posts
Blushing bee
  • Wedding: November 2014

I want to know how this ends! Please update usonce you get a reply.

Post # 39
Member
309 posts
Helper bee
  • Wedding: February 2015

Tinatiny1:  Since the photographer herself offered full refund I guess she has grasped the idea that she has ruined this girl’s costly wedding?

So why taking her on her offer is hostile and angry and nasty and bad advice?

Post # 40
Hostess
8575 posts
Bumble Beekeeper
  • Wedding: October 2014

I would ask for a discount, I would not ask for a full refund. If you do, you most likely won’t ever see your wedding photos since she gave you your money back and no longer has any obligations to fill.

Post # 41
Member
309 posts
Helper bee
  • Wedding: February 2015

Tinatiny1:  And I guess only thse who has such  experience can relate, it is not abut looking bad in the photoes, my pics turned out ok, it is just the sress and the pain of the day that comes back each time when you look at them.

I am  just very sorry for the OP who spent all this time and money to plan her perfect day and got a rushed and stressed 15 min of it thanks to somone who charges premium prices and has 0 professionalism.

Post # 42
Member
721 posts
Busy bee

Wait, OP, she showed up and worked the required number of hours and you want her to do MORE work (editing) and not pay her for any of it?  That’s why you’re waiting until she finishes editing and gives you the photos to bring up the refund?  Of course you’re entitled to a partial refund or free extras to get more than what you paid for…but it is really shady not to bring up the refund until she finishes her work.  It was a crappy situation and she really messed up, but it kind of sounds like you’re taking advantage.

There’s a principal in contracts that says restitution for breach shouldn’t leave the injured party in a better position than if the contract was fully performed.  The position you would be in if you got a full refund is getting free edited pictures in exchange for some stress and logistical problems on the day of.  Your guests still got to listen to the musicians, your guests still got to take in the scenery, and you get free professionally edited pictures.  That doesn’t sound equitable to me.  

And she might have said I’ll give you a refund but did she say “I’ll take your pictures edit them and perform the rest of the contract and you owe me nothing for it”?  

 

Post # 43
Member
360 posts
Helper bee

SprinkleDonut:  You should not feel bad just because she’s a nice lady who made a mistake.  As a wedding professional I’m going to offer my two cents.  If she has any ounce of professionalism she would refund the full amount.  I could not imagine forgetting someone’s event let alone their wedding.  Just because she felt bad about it doesn’t justify it. She needs to be a professional and refund your money.  

 

Im so sorry this happened to you.  

Post # 44
Member
467 posts
Helper bee
  • Wedding: January 2014

SprinkleDonut:  

Oh dear lord, I said “WHAT?” upon seeing your post title and then said “WHAT??” again after reading your story.

So sorry you had to go through such ridiculously upsetting thing!  Being disappointed by wedding photos is one thing, but a professional photographer FORGETTING your wedding?!??  How did that even happen??  🙁  It must be so upsetting, to plan everything for months and then not being able to enjoy it – let alone have it pan out properly.

Since your photographer was decent enough to apologize, worked for the amount of hours she had agreed upon, and offered ways to make up for her mistsake, I would take her offers and perhaps get some partial refund.  

But regardless of how “nice” of a person she is, I would be extremely upset that she basically ruined the entire wedding day!  I really hope the photos that she took at least turned out to be gorgeous – so you and your Darling Husband will have sweet photos and hopefully forget the terrible hiccup the photographer caused.

Post # 45
Member
2510 posts
Sugar bee

Dizbee:  No, she sent a replacement photographer, who was late.

The topic ‘Photographer Forgot My Wedding’ is closed to new replies.

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