(Closed) Photographer from thumbtack nightmare!?

posted 3 years ago in Photos/Videos
Post # 2
Member
701 posts
Busy bee
  • Wedding: November 2017

I would call thumbtack and  ask: that doesn’t make any sense. That seems so shady….they have a customer line so give them a call.  

Post # 3
Member
47255 posts
Honey Beekeeper
  • Wedding: November 1999

Thumbtack recommends a written contract. You don’t have one.

This guy has a lot of balls expecting that any customer would want to hire someone who doesn’t answer emails and waits until 4 days before the event to make any contact or plans.

Contact thumbtack. Tell them what happened with this so-called pro.

Post # 4
Member
9861 posts
Buzzing Beekeeper
  • Wedding: August 2016

That’s so shady! But without any sort of contract I can’t imagine they have much to stand on.

We hired our photographer through thumbtack and we still had to sign an actual contract with them. 

Post # 5
Member
246 posts
Helper bee
  • Wedding: May 2018

That’s so weird. You have no contract so you should be fine. I “hired” a cleaning company through there once but didn’t actually ever set up anything so technically on the site it shows hired but in reality there was no hiring. I didn’t have any issues. I would ignore them. I assume they have none of your info like address for the wedding etc? 

Post # 6
Member
80 posts
Worker bee

Yeah thumbtack is trash honestly. I have used them once and my Fiance used them once and we were both highly disappointed. You are not held responsible as you did not sign any contract. They are supposed to contact you and then you can discuss details and do the contract signing. It is not your fault they do not know how to do business. Let him know that since he did not conact you, that you found someone else to do the job. There is enough stress in planning a wedding as it is you do not need to be worrying about this. Goodluck on your wedding day bee!

Post # 7
Member
939 posts
Busy bee
  • Wedding: November 2016

Did you sign a contract or digitally signed one???? 

Post # 9
Member
939 posts
Busy bee
  • Wedding: November 2016

futuremrsdavis28 :  YOUR totally fine!!!! i use thumbtact as well so i know what you mean when you hit the HIRE button!!!! but in order for plans to go through you need documentation of an agreement! and or a downpayment / deposit!!! you should bring this up to them next time they try to call you! You are not obilgated to pay any cancellation fees it is his wife’s fault for not going forward with you to begin with! they owe you an apology missy! 

Post # 10
Member
11115 posts
Sugar Beekeeper
  • Wedding: City, State

 No money changed hands, it sure doesn’t sound as if there was any meeting of the minds.  I think you’re fine.

That’s really a shame–I hired a photographer from Thumbtack to take new headshots.  He was amazing and super affordable. I could not have been happier.

Post # 11
Member
9530 posts
Buzzing Beekeeper
  • Wedding: July 2016

You have a few things on your side right now (on top of the fact that there is no contract etc.. so this person is really just a lunatic).

 This person doesn’t know your address or the address of the venue (I hope?), nor the time (I hope?), so really all you have to do is.. not talk to them.  

 

Post # 12
Member
221 posts
Helper bee
  • Wedding: December 2016

I hired our videographer through thumbtack, and it was a great experience…but that’s because they were professional and super good about communication. After “hiring” them in the site, we set up an in-person meeting, got a contract, and paid a deposit.

This guy is delusional if he thinks that your nonexistent contact with them is in any way binding.

Post # 13
Member
731 posts
Busy bee
  • Wedding: August 2016

futuremrsdavis28 :  

I’ve used thumbtack. When I’ve hired people, I’ve always had to sign an addtional contract. Just to cover your bases, go into thumbtack and unhire them (you can delete the project ectera) and let customer service know.

Yes, they are depending on you for income. That is why they shouldnt do such a shitty job. I’d really let thumbtack know they didnt contact you and that you never signed a contract or paid a deposit.

Basically, they are trying to guilt and scare you into doing this job. I’d make it very clear to them you’ll be taking this up with customer service at thumbtack and leaving bad reviews on yelp, wedding wire, ect.

I’ve only had good experiences on thumbtack. One way to screen out people we used was to send out a questionaire. It was basically general questions on their work, the kind you’d ask any vendor on an interview. It really helped narrow it down.

Post # 15
Member
6 posts
Newbee
  • Wedding: June 2018

futuremrsdavis28 :  I’d google local attorneys and find one who advertises free consultations.  Show him/her the communication with the photographer.  Find out if you do have a binding agreement based on your state law.  If you don’t, ask the attorney how much it would cost to have the law firm send a letter to the photographer informing him you don’t owe him any money.

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