(Closed) Photographer issues – claws are out!!

posted 6 years ago in Photos/Videos
Post # 3
Member
2295 posts
Buzzing bee
  • Wedding: April 2013

Yikes! Since there is nothing in the contract, I think all you can do is wait (don’t claw me, I know you don’t want to hear that). But honestly, calling him and getting crazy on him about it won’t help. It will either make him rush through them to get them to you and not do as good of a job, OR he’ll put them off just because he can.

Sorry you’re waiting so long – post processing takes way longer than the actual shoot. I know that has to be frustrating. But I think you risk only hurting yourself if you make a scene about it before you get the photos.

I would be honest/factual in any reviews you leave of him (AFTER you get the photos). Other brides should know what to expect – 8+ weeks may be fine for some, not fine for others. As long as you are factual, it’s not mean or wrong.

Post # 4
Member
963 posts
Busy bee
  • Wedding: August 2011

@Ms-Lace:  I know you are eager for your photos, but 2 months really isn’t that long for wedding photos. There’s a lot of work that goes into delivering your photos, it’s a lot more than just uploading them from the camera to the computer. Just send him an email (or give him a call, but only if you think you can stay calm) and let him know that you understand that he’s busy, but you’d like to know an estimate of when to expect your photos.

For future reference, it’s very important to set reasonable expectations when hiring vendors to avoid this kind of disappointment. You should always ask for estimated delivery timeframe before signing the contract.

Post # 5
Member
429 posts
Helper bee
  • Wedding: October 2012

Photographers are truly busy.  You did pay a lot of money for images, but it is normal for photo packages to take upwards of just a few weeks, especially if it was a full day shoot.  Hope he hurries, though.  Ask for a few teasers to help the waiting and maybe he can help ease the wait.

Post # 6
Member
10367 posts
Sugar Beekeeper
  • Wedding: September 2010

8 weeks is a really standard time line for a wedding photographer. I think you need to take a deep breath and calm down. You wasting energy being upset isn’t going to make your pictures appear any faster. October is the busiest month for most photogs since August-September tends to be their peak months.

Post # 7
Member
986 posts
Busy bee

I think 2 months is pretty standard for wedding photographers, especially those that are busy. I would ask for some teaser photos as PPs stated, and then back off so he can get down to business!

Post # 8
Member
4439 posts
Honey bee
  • Wedding: January 2013 - Harbourfront Grand Hall

@Elm tree:  +1, also don’t text, it’s unprofessional.

Post # 9
Member
1375 posts
Bumble bee
  • Wedding: September 2012

You’re probably in the queue behind people who paid just as much for their photos as you did, but had their weddings before yours.

I’m sure you’re eager to get the photos, but two months is generally the average wait for photos – sometimes more, sometimes less.  I was married a week after you and haven’t gotten mine back; in fact I don’t plan on contacting my photographer for another few weeks.

As for just posting his June photos… just because he just posted them doesn’t mean he just finished retouching them.  Maybe he was just given permission to use them.

Post # 10
Member
3572 posts
Sugar bee
  • Wedding: September 2011

I paid around 5K for my for photos and waited much longer than two months.

If I was the photographer I would be pretty annoyed that you texted.

Post # 12
Member
2335 posts
Buzzing bee
  • Wedding: November 2012

So you’re upset that he does weddings full time and hasn’t sent your pics yet, but also upset that he booked lots of weddings (full time) and hasn’t sent your pics yet?  Sounds like the guy can’t win.

It hasn’t even been 2 months yet, you got married in the busy season, and you’ve been told that he’s working on your photos- just chill.

Post # 13
Member
963 posts
Busy bee
  • Wedding: August 2011

@Ms-Lace:  His response wasn’t rude, he’s just letting you know that you will need to wait for your photos. Just text him back and say you understand but would like an estimated timeline for when to expect them. It’s also okay to ask him if he can send you a couple of nice photos sooner so you can use them for gifts and cards.

Photo editing takes a lot of time, so he has probably been very busy over the past few months.

Post # 14
Member
2781 posts
Sugar bee
  • Wedding: October 2013

@Ms-Lace: That sucks, unfortunately it sounds like you didn’t have a timeline in your contract. All you can do is wait. Try to be patient, it’s tough I realize, but you still want him to produce decent pictures, so I wouldn’t piss him off. After you get the pics you want, I would write a very honest review on his site.

ETA: Not a rude word in his response. He was letting you know the reason why you haven’t yet received them, and also letting you know to be patient. Chill.

Post # 15
Member
353 posts
Helper bee
  • Wedding: August 2012

2-3 months is industry standard.  I’m not sure how his repsonse was rude?

A queue is just a term for “waiting your turn” – which makes sense because he’s doing the photos in order.

Post # 16
Member
4337 posts
Honey bee
  • Wedding: September 2012

I was married the day after you and haven’t seem mine yet.  It hasn’t even been 2 months, yet. They will come eventually!

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