(Closed) Photographer Problems….

posted 7 years ago in Photos/Videos
Post # 3
Hostess
18637 posts
Honey Beekeeper
  • Wedding: June 2009

What will you lose if you find someone else?  Also, do you think there are that many pictures you are going to want after dinner?  The only pictures we really have from after dinner are the first dance and a few random shots of people but nothing really spectacular.

Honestly, I’m not sure why she wants to sit near your table.  I don’t think you are going to want pictures from when you are eating.

Post # 4
Member
8353 posts
Bumble Beekeeper
  • Wedding: March 2011

Paying for a meal and her time while eating is typical; however, she should not be requesting a seat. She should be eating out of sight of the guests and on the run <— That is typical of photographers. You don’t have to feed her the same thing as the rest of the guests; your caterer should have the option of a boxed meal for the vendors you are needing to feed. Personally, I would find someone else. She seems very demanding, and I don’t know what she is charging you, but 5 hours for 100 photos isn’t right. We had our photographers for 6 hours and recieved 1,296 edited photos; just to give you an idea. Our photographers were with us from the time I was getting ready, until the end of the reception.

Post # 5
Member
2190 posts
Buzzing bee
  • Wedding: June 2011

@Mandydee: Feeding her? Really? I’m not setting a place card for my photographer, that may seem cheap but I’m paying her for my wedding photography…not inviting her to my wedding.

So your photographer is only doing 1.5 hours worth of work pretty much. I would complain. As for $100 an hour, that sounds pretty reasonable though (to me) and I remember your e-photo’s post, your pictures did look amazing. Is there anywhere you can cut back to get the extra hours in? I would do whatever you could do get the extra hours since you’ll have these photos for the rest of your life.

Post # 7
Member
2576 posts
Sugar bee
  • Wedding: June 2010

Yeah- she does NOT get a seat up the front. 

She does not get a seat at ANY table with your party- she eats out back!

She should nto have to wait in a buffet line- her plate should be prepared by the caterers earlier.

 

Having said that- I would rethink the photographer entirely- the requests are a little much!

Post # 8
Member
171 posts
Blushing bee
  • Wedding: February 2009

I’m a photographer (not your photographer, though) and sorry to hear that you are feel frustrated.

I did want to tell you that almost everything in your post is standard for the photography industry.

You said:

1. Our package only includes 5 hours of pictures & 100 edited photos.-Most likely you can upgrade the package if you want more. For $900 from an accomplished photographer, this is what I would expect. Some photographers do more images, some less, it is just up to what you purchase and contract for. The fact that another poster got 1200+ doesn’t really factor in.

2. If we go over the 5 hours (which I am positive we will ) we have to pay $100 extra an hour.-That’s very reasonable. See if you can bump it up now for a slight discount rather than on the day of the event. I see you are having a cotton candy machine, sundae bar, etc. Eliminate one of these and get the photographer for more time.

3. I emailed my photographer to ask her about her meal. Since she requires us to feed her I wanted to know if while she was eating if that would be counting towards her 5 hours. And she said yes.-Yes, this is standard. Time runs consecutively once the clock starts.

4. She also requested to sit at the table closet to the headtable. Which would mean one of the tables with our immediate family. Which are full. She says she cant have anyone sitting infront of her.-This is the part I agree with you on that is unusual. Just seat her at a vendor table in the back of the room, yet still in the same room as the rest of the guests. Check your contract for what is required of you. I’d feed her a guest meal, as many contracts stipulate this and not a vendor meal.

5. I am upset because 5 hours is not enough time. We actually have 3 horus between the ceremony and reception so we bascially have 2 hours for ceremony and reception photos. We arent having her take picture of me getting ready because I didnt want to pay extra. What was I thinking? Does this sound right? Should I look into finding someone else?-Five hours is VERY tight. I did a four-hour package and the couple understands that things WILL be missed. It will be a very light coverage, maybe 200 images at most. It basically is just formals and the ceremony, maybe a few reception images. She will be working during that gap time, though, getting couple and bridal party images. I would highly recommend adding on more hours, sticking with your current photog, and thinking strongly about changing your ceremony or reception time. What are guests going to do? Your time allotment is almost impossible with the gap.

I highly doubt you will find a better deal with the same quality at this point so late in the game. Your photographer is running a business and unfortunately, she can’t just give extra time, extra images, etc, out of fairness to her other clients that *did* purchase those extras. Most photographers do the pre-wedding meeting over the phone, that’s also standard, unless there is something else discussed/in the contract.

Advice to help you: Move the reception up as much as possible. Cut the cocktail hour to a half-hour. Be introduced, immediately cut the cake and do your first dance. Dance with your dad and him with his mom, then do the toasts and cut the photographer loose. You don’t need much other reception coverage to be honest.

Post # 9
Member
340 posts
Helper bee
  • Wedding: March 2011

I am a professional photographer. I have done many a wedding. While feeding her (which you stated you were fine with) is acceptable, the rest of the stuff I feel is not. I understand she is running a business and I do think the package you choose may not have been the best for your situation, but the way you describe your photographers communication is unacceptable. If her personality conflicts now, it could possibly make your wedding day more stressful and will leave a bad taste in your mouth so to speak. 

I would starting looking around. I would take a loss on the deposit and try for a different photographer. Best of luck to you! 🙂

Post # 10
Member
399 posts
Helper bee
  • Wedding: October 2012

@Mandydee: You picked the package. You knew what it included. I understand that you know your needs are different now but you shouldn’t hold that against her. What I would hold against her is the requirement about seating during the reception and the fact that you’re only getting 100 photos in 5 hours. Why did you agree to that? That sort of average gives the photographer zero incentive to really work hard for the time you have her because she only has to deliver 100 photos in 5 hours. I am always suspicious of photo limits because I think a lot of people end up wondering about all the other photos they’re not getting or if their photographer would have worked harder if he/she didn’t have such a low max number of photos. A photographer who is working consistently and taking quality shots will have at least 200, if not more, in that span of time.

I think at this point you are going to resent her no matter what, so it might be a good idea to at least shop around and see who else is out there.

Post # 12
Member
2373 posts
Buzzing bee
  • Wedding: July 2008

double post!

Post # 13
Member
2373 posts
Buzzing bee
  • Wedding: July 2008

@Miss Seersucker: +1

@OP- you have two options: Go ahead with your contract (I’d personally tell her the seating request is not possible and she will be sat where this is room). Or find someone else and lose your deposit.
.

Post # 14
Member
1046 posts
Bumble bee
  • Wedding: June 2011

As a photographer, I can tell you that her request that she eat at a table near the head table so she can take pictures as she eats is NOT normal. It is customary to feed your photog, but they aren’t supposed to be seated with the guests as if they were a guest.

If you’re already regretting her now, it’s going to be worse after the wedding. I hate to tell people this, but in this situation I think that you should find another photog if you can afford to lose your deposit.

Post # 15
Member
834 posts
Busy bee
  • Wedding: October 2011

Ugh, I’m sorry sweetie, but your best bet will probably be to find a less demanding photographer, and hope to God your guests take tons of pictures.

Post # 16
Member
399 posts
Helper bee
  • Wedding: October 2012

I agree with everyone here – you’re going to resent her and it’s not worth the hassle. What percentage did you put down for the deposit? Did she give you any reasoning behind the seating request? I think all the photographers here are baffled by it, haha! I love my clients and all but I relish the 15-20 minutes of alone time to eat and regroup.

I think you should maybe start looking for another photographer and just see what you find. I guarantee you’ll find that most photographers are going to be able to give you more than 100 images in 5 hours. I saw your engagement photos – how many of those did you receive and how long was your session? I’m not one to harp on how many images you receive because I strongly feel that quality and content matter over number (I guarantee you a person who receives 1,300+ wedding photos has a LOT of repeats or a TON of slightly different versions of posed family photos) but I do take issue with photographers who arbitrarily put a low limit on the number of photos. I think it’s important to give clients a range of what you typically deliver, but putting a low cap on it like that means they don’t have to work as hard or that they’re holding on to great images you’ll never get to see. Try to look for photographers who don’t do that sort of thing. I give clients a range that I usually fall within but explain that every wedding is different – some 4 hour weddings I’ve done were SLAMMING and I had 400 (fully edited) images to give them but struggled to get that many out of some 8 hour weddings where everyone sat around and stared at each other and didn’t do anything.

The topic ‘Photographer Problems….’ is closed to new replies.

Find Amazing Vendors