(Closed) photographer response time

posted 5 years ago in Photos/Videos
Post # 2
901 posts
Busy bee
  • Wedding: November 2014 - 11/15/14-Vineyard

Try calling. I know my photographer is horrible at emails but replies within a day if I call. This is wedding season, so give him time to respond. 


Post # 3
732 posts
Busy bee
  • Wedding: October 2013

I would give her until Monday (she may be on vacation or something), and then call if you don’t hear back from her by then. I wouldn’t freak out just yet…it’s taken many of my vendors several days or longer to get back to me.  If you don’t hear back after a week I would follow-up again (by phone) 

Post # 4
342 posts
Helper bee

I agree, but I would give it until Tuesday morning (so she has all of Monday to respond).

Post # 5
336 posts
Helper bee
  • Wedding: April 2014

maniccupcake:  You could try calling but I’d at least give a full week for reply, especially given it’s wedding season the photographer may set aside a specific day/time that they handle these types of communication.  It’s good to engage the photographer with timelines – but it’s really going to come down to how you want to structure your day of timeline with regards to pre or post ceremony photos.  Have you left yourself enough time between ceremony and reception.  Most photographers will tell you they need 2 hrs (2.5hr is nicer:)) to do most photos you’d want captured, especially if travelling to additional destinations.  You might also want to consider how many photog hours are included in the contract – if your day starts at let’s say 11am with the photographer, if you only have 10 hours of coverage, this means your photographer is done at 9pm (and the party may not even be started by then!).

Post # 6
589 posts
Busy bee
  • Wedding: September 2015

maniccupcake:  My photographer for my engagement shoot (we’re booking her for the wedding as well) always got back to me within 24hours of sending an email. Usually she responded within an hour or two, when she was busy never more than 24 hours. I think 24-48hrs is a reasonable turn around time for some kind of acknowledgement (even if it’s a quick email stating she’s busy/out of town and will get back to you). 

Post # 8
7097 posts
Busy Beekeeper
  • Wedding: September 2012

maniccupcake:  Just be a little patient, and if don’t here something by today follow up again. It’s the busy season and most likely she’s dealing with events that are currently taking place.

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