(Closed) photographer strife….

posted 8 years ago in Photos/Videos
Post # 3
1641 posts
Bumble bee
  • Wedding: June 2011

I wouldn’t be, only becuase I also use FB and I had messages and didn’t even realize it until days after. Can you post on her wall instead of using FB email? Can you call her?

Post # 5
1816 posts
Buzzing bee
  • Wedding: December 2017

I think that you should have your photos by now.  Do you have a contract with her that outlines time frames for photos?  I would definitely call her because sometimes emails and FB can get lost in the mix.  It sounds like she may be taking advantage of the fact you are friends and treating you more casually than her other clients.  I would definitely call her on the phone (and leave a message if you have to) because that is harder to ignore.

Post # 6
100 posts
Blushing bee

I would definitely call her as well. Also, I would (politely) explain your concerns about the lack of communication and ask her to email you (so you have it in writing) the timeline for everything else that you’re supposed to be getting. You don’t want to have this stress later. It may be awkward now, but it’s best to get it out of the way.

Post # 7
20 posts
  • Wedding: September 2010

In what time frame did she say you would receive your prints? I would phone her and ask when you can expect to receive your prints. There’s nothing like a direct question if you’d like a direct answer. Make sure to let her know you need the images for your invitations. Don’t be surprised however if the cost of the cd for your enlargement blows you away. It’ll probably be more cost effective for you to order the enlargement directly from her.

Post # 8
106 posts
Blushing bee
  • Wedding: August 2010

I agree with the other posts. I would give her a polite but firm phone call and be very direct about what you need and when you need it. Sometimes people ignore emails and fb messages because they might not realize the urgency. When she hears your voice, I have a feeling it will all be cleared up.

Post # 10
5823 posts
Bee Keeper

That sounds about right for cost.

I never thought about timeframe for photos either but it is DEFINITELY something brides should insist on in the contract!!  Case in point:

We had a hard time getting in touch with our TTD photogs.  I FB IMed them, no answer.  I FB PMed them, no answer.  They use FB all the time, I was so annoyed!  Then they finally PMed me back and told me to e-mail them, that they rarely used FB for communication.  Fast forward four months, after NUMEROUS unanswered e-mails, I finally left a message on their FB wall for ALL their clients to see.  Surprise surprise, they reply right away VIA FB PM!  Then they told me they were switching e-mail adresses and that I should use FB PM to contact them.  I was so ticked, I mean they could have at least been consistent!  Not to mention I was promised DVDs in December and they JUST sent them to me today.  And only because if they didn’t I would have blown up their FB wall and they know it.  Grr!

Post # 11
1645 posts
Bumble bee
  • Wedding: May 2010

The photog for my dad’s wedding charged almost $1000 for a CD and printing rights!!! So $300 seems like a deal to me. I’m glad it got cleared up.

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