(Closed) Photographer took 4 days to send me an automatic response. Am I overreacting?

posted 6 years ago in Emotional
Post # 3
50 posts
Worker bee
  • Wedding: September 2011

I would look for another photographer. I had similar communication issues with my photographer on the front end, and I wish I had severed the relationship before the wedding and found a new one. Ever since the wedding, it’s been a big headache to get our photos and our wedding album.

If communication is an issue, it doesn’t matter how beautiful the photos are, you’ll be saving yourself a HUGE headache in the long run.


Post # 4
1279 posts
Bumble bee
  • Wedding: May 2013

You poor thing. I would look for a different photographer. I had to do this with my make-up artist. Beautiful work but, horrible customer service. I moved on and am happy and confident with my decision. I hope it works out or you find a wonderful new photographer. Best of Luck!!

Post # 5
7609 posts
Bumble Beekeeper

I would phone him!

Post # 6
3799 posts
Honey bee
  • Wedding: June 2012

This would irritate me enough to look for someone else. I know people get busy/overwhelmed with emails/work/etc…but personally, all the vendors I booked are the ones that got my email, and then called me. If I’m paying this much money, then I want to know we can communicate.

Post # 7
4336 posts
Honey bee
  • Wedding: October 2011

Definitely look for a new photographer! You haven’t even *paid* him yet and he’s responding like this? Imagine how he’ll be once he has your money and committment!

Post # 10
522 posts
Busy bee
  • Wedding: May 2012

that is so rude of him! still if i loved his work and the price was in my budget, i’d work around it.  I did this with the car i booked for the wedding. The guy is a total douche and always takes ages to respond, and when he does, he doesn’t remember who i am and i have to explain AGAIN. i wanted to kick his but so badly but i really wanted to use his car because there was noone else with that kind of vehicles nowhere near me…

it upset me but hey… i’ll cope if i really want it. 

Post # 11
487 posts
Helper bee
  • Wedding: April 2012

Call Julie Comfort of Comfort Studios in Costa Rica if you decide to look for other photographers.  Trust me.  She has the best reputation there and she is so wonderful to work with.  Not only will she write you back immediately, but she will help you plan everything, she’s American but lives there 365 days a year, and she will make you feel so at ease with everything.  I felt like I was talking to a friend instead of a vendor even before I paid her and she never pressured me.  Plus her pictures are incredible!

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