- 7 years ago
- Wedding: August 2010
I apologize in advance for the length of my story, but I hope someone can provide some feedback here! My wedding was over a year ago, but I’m still rather upset about what happened with our photography…
I selected my photographer very carefully, after interviewing others and asking tons of questions. I specifically only contacted photographers who offered a second shooter. My venue was a unique outdoor location with many opportunities for shooting from different places (there were windows overlooking the ceremony site, for example, so I was hoping for some cool shots from above). So I definitely wanted the flexibility of having two photographers there.
The photographer we selected promised a second shooter, and our contract specified this. The contract also stated that our package included coverage for the entire wedding, start to finish, with no hourly limits or anything like that. These were two of the main reasons why we selected him. Plus I really liked his style, and looked through many photos from other weddings.
First issue: He did not bring a second photographer, even though our contract said he would.
About halfway through the ceremony on my wedding day, I thought, “Hmmm… I wonder where the second photographer is?” But I didn’t mention it to him because, well, I was busy enjoying my wedding day! After the wedding, I emailed him asking about this, and his response was that he had decided that he “worked better without a second photographer.” Okay, well that’s great for you, but our contract says we were supposed to have it! He never emailed me back when I pressed the issue, and I just gave up because I’m not good at being confrontational. 🙁
Second issue: He left our reception early, even though our contract said he would stay until the end.
Our reception was not lengthy at all. Things started wrapping up around 9:00 p.m., and guests left around 9:30. At about 8:00, our photographer approached me and asked if it would be okay if he left. He said he had pretty much taken photos of everything he could. I certainly hadn’t planned on him leaving that early, but I was put on the spot and said okay, he could leave. He missed some really special moments in that last hour, including our last slow dance, which I really would have loved to have photos of.
To his credit, he did take some beautiful photos earlier. However, there were SO many things that he didn’t take photos of! I have no idea what he was doing for the 1.5 hours that he was there prior to the reception, but he took no photos of our reception tent while it was set up and perfect before the guests arrived. Our only photos of that came from other family members. I have no photos of my husband and his groomsmen getting ready, only after they came downstairs and were pinning corsages. Perhaps I should have given him a super-detailed list of every picture I wanted, but part of the reason I selected him was because I trusted him to have the common sense to take photos of the important stuff!
But anyway… I know lots of people have photographer-remorse after the fact. My main concern, and the thing that has been bugging me for the past year, is that he blatantly broke our contract without offering any apologies or compensation. It just makes me sick everytime I look at our photos, because I know how much my parents and I paid for him, and we most certainly did NOT get what we paid for.
Recently, I was talking about this with a friend of mine who has started photographing weddings. She is still a beginner, but she has amazing talent AND is super organized and great at this stuff. She was just horrified by how our photographer handled this and said that I definitely should have taken legal action. Not only did he break our contract, but he essentially ignored my concerns about it afterwards. I started thinking that I really should have pursued this. He ripped us off and got away with it. That’s not right!
What should I do?? Thoughts? Advice? Please?!