(Closed) Photographer totally broke our contract… What to do?

posted 7 years ago in Photos/Videos
Post # 3
Member
4755 posts
Honey bee
  • Wedding: May 2012

People like you will always get ripped off. And I’m not saying that’s right, I’m simply saying it’s a matter of fact. You’re getting ripped off becasue you’re LETTING them get away with it.

Point 1) 2nd photographer. You need to ask for money back or ask for another free shoot. You paid for 2 people and you got only 1. If you don’t want to be confrontational don’t expect him to make you any sort of offer. You need to speicifcally ask for what you want. You also need to verbally voice your dissatisfaction. Things like “I’m extremely unhappy” “I feel like you took advantage of us” “I do not feel like I got what I paid for” are specific phrases you should use. Dropping the issue got you exactly where you are now… nothing. If you want something I’m sorry, but you’re only going to get it through some confrontation.

Point 2) entirely your fault (sorry, but it is). If you hadn’t said yes, he would not have left. Can’t point blame on him for that.

Point 2) yes, you should have gotten the “detail” pics that you wanted but perhaps he thought that changing into a tux isn’t as important as pinning on the corsage? That’s a matter of preception. And I get you’re dissapointed, but I’m not sure what you can really do in that respect…

All in all, I think you should meet with your photographer. No emails, no phonecalls. Meet him/ her and really lay out your dissatifaction and make it clear you want some compensation wheather it be money back, or more shooting time (ie a future photo session liek boudoir, or kids photos, or a trash the dress are all good options). When you do bring your contract.

Goodluck- I’m not trying to be nasty either, but a non-confrontational attitude won’t get you anything… you need to take action.

Post # 4
Member
1269 posts
Bumble bee
  • Wedding: January 2011

Personally, I would let it go since it’s been over a year.  If you would’ve pressed the issue last September then I would say something different.

Post # 5
Member
399 posts
Helper bee
  • Wedding: October 2012

I usually agree with vmec, but in this case I don’t. You’ve waited way too long to bring these concerns up, and you would be hardpressed in court to get anything, and your court costs would far exceed what you would get back. What does your contract say about failure to perform/refunds/etc? Also, when did the photographer start shooting? Does your contract say all day or full day coverage? These can be interpreted differently. In terms of the details, vmec is right – photographers prioritize on your wedding day, so if there are little things you wanted you would have needed to tell him that in advance. Groomsmen get ready in like 5 minutes, so I’m not sure what you feel your missing there. He might have been busy shooting you or other things and still captured the corsages. I think that’s pretty nitpicky. You also can’t fault him for leaving when you told him he could leave. You could have said “I’d really like to have some coverage of our last dance” and he would have stayed.

I know your friend was trying to help, but I wouldn’t take advice from someone who isn’t experienced in wedding photography or contracts/law. You might get 5 or 10% back in court (but probably not because you waited so long) but would pay hundreds in court costs. Can you imagine staying in business if it was possible for your customer/client to come back a year or more later demanding money back after a seed of doubt gets planted in their head? Chalk this one up to a hard lesson learned and let it go.

Post # 6
Member
5295 posts
Bee Keeper
  • Wedding: January 1993

Post # 7
Member
4887 posts
Honey bee
  • Wedding: May 2012

@BeeM:  Agree with all of this. I definitely feel for you, but you’ve waited WAY too long to do anything about this.  Next time someone wrongs you, help yourself and be proactive!

Post # 8
Member
4480 posts
Honey bee
  • Wedding: March 2010 - Calamigos Ranch

I don’t think you waited too long. I don’t know about PA, but in CA you have 4 years to resolve a breach of written contract in most cases. It may feel weird to revisit, but you’re still within your rights to do so.

Post # 9
Member
33 posts
Newbee
  • Wedding: April 2012

Oh wow! How terrible! We have two photographers contracted for our wedding as well and for the same reasons you had. I hope I don’t have to worry about this issue. I’m sorry to hear about your misfortune. I don’t know where you’re located, but I suggest you look into the statute of limitation for your contract. Sometimes you have more than a year to go after person for breach of contract. You may still have time to file a suit to get your money back; and you can also make him responsible for court/attorney fees should things turn out in your favor. I will have to agree that the second issue falls on your shoulders since you gave him permission to leave. If he had left without your knowledge then yes, it’s his fault. Now what you’ll have to figure is if its worth the hassle to go after the guy for your money back. Good luck!

Post # 10
Member
4755 posts
Honey bee
  • Wedding: May 2012

……….Woah…. nevermind you waited a year? I missed that. Yes, you’ve waited too long.

Post # 11
Member
13096 posts
Honey Beekeeper
  • Wedding: July 2010

@BeeM: I agree – OP, you’ve waited too long to do anything about this.  It has been over a year.  You should have done something right after your wedding if you were going to take any kind of action.

Take this as a lesson learned and be more agressive if someone wrongs you in the future.

Post # 12
Member
1405 posts
Bumble bee

Agree with others that you waiting too long. If you want another photoshoot you could approach teh photographer and say, you never did give me that second shooter I paid for how about a deal on a future shoot.

Did your photographer contract another photographer or tell you he would throw one in?  Just trying to see if it was in fact black and white in your contract.  There should of been a refund for that.

Most photographers leave after the cake is cut, dessert.   I recently covered a large event and asked to leave 30 minutes before because half the guest left.  The host asked me to stay, i think I got 5 more picgtures in that final 30 minutes that didn’t even make the final cut, but I got a 100 dollar tip for doing that.  So I agree it’s all the perception of hte host, but at the end, there are typically not many things that will be missed.  Did you have video?  I think video would of captured the emotion of a last flow dance better than still images.

Post # 13
Member
1303 posts
Bumble bee
  • Wedding: April 2012

When it comes to money, you can never wait too long (unless the statue of limitation period has passed).  why let him get away with your money if he breached contract.?  You should still at least try. 

Post # 14
Member
7431 posts
Busy Beekeeper
  • Wedding: October 2009

@vmec: agreed

Post # 16
Member
406 posts
Helper bee
  • Wedding: May 2013

It sounds like you were happy with the pictures that you received. The only issue that I see as an actual breech of contract is the second shooter. I think you could ask for a deeply discounted shoot. Since he does work that you like, you would probably feel compensated by a great shoot!

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