Post # 1
I’m so mad right now that I just need to vent. So, I have been receiving a couple of quotes from photographers from my hometown. I sat down with my Fiance to look at their work and fell in love with the photos of one of them! I asked my wedding planner to make an appointment with him and so she did. I went to talk to him last Friday and he told me that there was another bride in the same day that had asked him for a quote, and that he didn’t make reservations. I talked to Fiance that same night, and on the other day called and said we wanted to sign the contract, he told me he had a wedding that day and couldn’t meet us, if we could go there on Monday. Fiance works in another town but would be there on Tuesday, he said it would be ok, and asked me to send him an email with our data for the contract. I told my planner we had closed the deal with him and she cancelled our appointments with the others, and I was relieved that I got the photographer I wanted and everything was fine! Fast foward to Tuesday, when he calls me and says his assistant had “reserved” the day to the other bride and she wasn’t backing down. I told him that HE had closed the deal with me and said he didn’t make reservations, so I didn’t know why there was a problem after all. And he keeps saying that she was there “first” (even though I got my quote first and wasn’t there before because he was travelling), and he had to do the right thing.
Well, I was stunned! I called my planner and she was fuming, she called him and he said the same thing, that I was there after her so she had the priority!! She set and appointment for us to talk to him that night, since he was on a session that afternoon, but when Fiance found out what happened (and I’m not proud to say I cried like a spoiled child) he was just like “I don’t want his services anymore, I’m paying him to do something, not asking for a favor or anything like that so we deserve better” and cancelled the meeting, called the planner and said the exact same thing, we were not going to beg him to do anything. She told us we were right, my parents told us we did the right thing, we are pissed at the guy (the planner, us, the family) but I’m still sad because: I liked his pictures and he was my only option in my town, I don’t like the other ones! Now I have to find another one, probably from another city and will pay extra because of that!
The good thing is that, when I was crying like a spoiled child, my father and Fiance were like “no problem sweetheart, we’ll pay extra for a better one”! LOL
So, plase share your stories with me so I don’t feel like the only one that was abandoned by her photographer!!
This topic was modified 3 years, 10 months ago by archi_bee.
Post # 2
that’s tough, I’m sorry you went through that. But as a photographer, I don’t hold dates either. I just can’t. The only way I do is when the bride literally says I’ve sent the contract with the deposit in the mail. Then and only then do I put it in my calendar as official.
I’ve had brides say that they definitely want to work with me, and then turn around and hire someone else. Being stupid, I rejected another bride who wanted that date as well. When I contacted her to see if she was still interested, she had hired someone else. So i was left with neither. It’s just a matter of timing and circumstance. It’s not fair, but I’m sure you’ll find someone else with photos just as good.
Post # 3
Where were you looking for a photographer? depending on how far travel is, it might already be included in their pricing, it’s definitely worth checking.
Post # 4
You didn’t sign a contract, so you didn’t close the deal, so he was under no obligation to hold the day for you. The other bride and groom beat you to it.
Contract > Promised Contract
It sucks, but it’s business.
Post # 5
zarethacosta: Apple_Blossom: we asked if he wanted us to transfer the money to his bank account on saturday just to make sure and he told us “no, you can pay the deposit on tuesday, that’s fine” and we didn’t sign the contract that day because he couldn’t be there to sign, I’m sorry but I can’t seem to find where I’m wrong here! We did exactly what he asked us to! He even send me a whatspp on monday around 10PM saying he would be late tuesday if we didn’t mind going there after business ours!
Post # 6
it is very unfortunate that has happened, but then, even if the other bride agreed to back out, would you really want to work with this photographer with this huge misunderstanding behind you both?
maybe you could ask him for recommendations for other photographers that would have the same vision and style as him?
Post # 7
I would think that regardless of what happened, at this point, you definitely don’t want him to be your wedding photographer because there are too many bad feelings. It’s unfortunate that you have so few options in your immediate area.
The photographer that I am going with I originally contacted in June, immediately after I booked my venue. The photographer told me that he would hold the date for me, meaning that if another bride asked for the same date, he would call me and I would have first priority assuming, of course, that I was ready to sign. I think this is what your photographer means by “she was first” – she contacted him first and so, as long as she was ready to sign when you entered the picture, she got the date, regardless of whether your deposit or contract could have reached him any sooner. It’s a soft hold, not technically a reservation, but nevertheless a courteousy hold. A lot of reception venues in my area do the exact same thing.
Post # 8
That is super disappointing and I’m sorry that you got your hopes dashed. But brides have to move fast on their photographer of choice, especially if it is getting close to the wedding date. I never reserve a date unless a contract has been signed and don’t know of any other photographer who does. I am similarly located in an area where there are more weddings than quality photographers available, so I have the beauty of choice with my clients. If I have a bride that I really click with and who has a great attitude, that makes me want to work hard to book them and then work even harder to make their wedding photography dreams a reality. If I have a bridezilla that is demanding, not engaged, creatively stifling or has unrealistic expectations who wants the same date, well, it’s a no-brainer for me. I will do what I can to book the one that I see myself working with well. I’m not saying that you were this way, but you might think about what could have triggered him not going above and beyond to book your wedding. My advice is to go with another photographer that you really love and click with and book them immediately. Then you have something in writing and that lessens the chance for disappointment.
Post # 9
TzipporahPhotography: I’m really no bridezilla, this was such a shock to me! At this point I’m just mad about the whole situation, my wedding is more than a year away, but I’m rushing to close deals with all major vendors because I don’t want this to happen again.
The same bride went to my florist and offered him more money so he would take her, he called me right away and said he would never accept a bribe like that, and it just clicked that maybe she made the same offer to the photographer, I really don’t know…
Post # 10
archi_bee: Whoa. This bride is bribing vendors to get first dibs at that day? That’s….different.
I totally understand your frustration, but there’s not a whole lot you can do. The photog should have been WAY more open about what was really going on. The photog we booked and our venue put a soft hold on our day until we sent the contract back – meaning, like what PP said, that we would have first pick, but if someone else asked for the day, we would need to send the contract and deposit that day. Your photog should have said he was in that arrangement with someone else, and not full out promised anything until he knew for sure his calendar was actually open.
Post # 11
If you ever owned your own busniness of this nature you would completely understand his position. He has to make money. That’s the bottom line. He got that date booked the best way he knew how, so that’s that.
Post # 12
Also, I’m an interior designer. I can say from a lot of expereince that people do not just sit in font of their computers responding to emails all day every day. If you can’t afford an assistant then you can’t communicate immaculately with clients. And trust me brides, if they did have an assistant you’d be paying double.