Post # 1
I booked my photgrapher and paid my deposit of $800. The total is $3,200 which is a huge expense for us. Our engagement shoot was scheduled for today. I took off work early for my make-up and hair appointments. I happened to check my email before I left for my appts and received an email from my photographer cancelling our shoot today. Her reason was her husband is out of town on a job interview and she couldn’t find a sitter. She’s willing to compensate me by providing me with a larger engagement print. I don’t want to start things off on the wrong foot with her and my gut is telling me to try and get out of our contract. Our wedding in in 5 months and I’m afraid we won’t be able to find another photographer available on our date within our budget. Any advice?
Post # 3
Wow. That’s frustrating. But it could have been one of those unforseeable, unavoidable things. At least she is willing to compensate you for your trouble. Look around, but I wouldn’t cut her loose just yet. But that’s just me. You know what your gut is telling you to do. 🙂
Post # 4
- Wedding: May 2010 - The Pierre Hotel
Aw, sorry to hear that happened! I’d agree with august15bride – it might have just been one of those unavoidable emergencies. I’d say feel it out – if everything’s going well and you feel comfortable with her, then you might want to keep her. But if you’re gut is giving you an uneasy feeling, it wouldn’t hurt to explore your other options as well. Good luck!
Post # 5
I understand your gut, but I don’t know that I would try to get out of the contract quite yet. It sounds like it might have been an unforseeable, unavoidable type of thing. Maybe look around a little bit. Is there anyway you could maybe talk to some of her previous clients and ask them how she did?
Post # 6
if she is really the photographer you want, then i would suggest sticking. Rearrange the shoot, take the offered compensation for sure, and maybe just meet another time just to reconfirm for both parties that the arrangement is still a go.
our contract has a clause for such unforeseeable circumstances, but really, nobody can predict such things…
Post # 7
- Wedding: May 2010 - Carlouel Yacht Club
Oh that is so frustrating! 🙁 I wouldn’t cut her loose just yet…although you’d think she would have tried to call you instead of just sending an email…what if you hadn’t checked your mail? Has she been at all unreliable before this? I’d go with my gut, you don’t want to be stuck with someone that won’t deliver what you need on your wedding day. However, from my personal experience with attempting to find a photog, I know its a daunting task and you get your heart set on who you pick! I would give her the benefit of the doubt this once, and keep her on a short leash from now on, so to say!
Post # 8
I wish I could talk to her previous customers, but she doesn’t have a blog. And I can’t find any reviews on her. She’s only been doing weddings for a couple years and started as a 2nd photographer. It did take her a couple weeks to deposit my check which worried me. I emailed her twice, once she said she was sick and would deposit it the next day. And the other time she told me she had been meaning to, but hadn’t had the chance. I am concerned if something does come up on my wedding day. That would be a disaster!
Post # 9
Tough call. Our photographer was very clear up front that in the unlikely event of illness or accident, she had a network of photographers at the ready just in case. Does your photographer have a similar setup? If not, look elsewhere.
It is also a bit concerning that she didn’t call you, but relied on an email only. Did she have your phone number? If she did and opted not to call (or misplaced it and had to rely on email), that’s a huge red flag. If I were you, I’d start investigating other options.
Post # 10
- Wedding: September 2010 - Jewel Box in Forest Park and Windows on Washington
See if you can meet with her before you re-schedule to try and get a better feel for her. May help your gut with a decision.
Post # 11
Well don’t cut her loose. Some of us are really better with emails then phone calls.
While she probably knew about her husband’s job interview, but not so much about not being able to find a sitter for her child(ren).
Call and get a reschedule along with that compensation deal.
Post # 12
Photographers are usually very relaxed about e-photo sessions since they can really be done at any time, meaning you can pick and choose which days have better weather, etc. BUT since you took off work and got your makeup done and only got an email, I would defnitely call her and explain in a nice way how inconvenienced you were and that next time you need more notice. I would even try to get more out of her, like the e-photo session for free. If she is not willing to do any of these things, I would tell her that you want your deposit back. Right now is a VERY difficult time for photographers since people are cutting way back on these services. I doubt you will have a hard time finding someone else and I bet she knows that.
Post # 13
I always take stuff like this as someone doesn’t take their business seriously. You’re still paying her, right? She could have let you konw, right? I mean, a sitter? How’d she not have taht set up? At least she’s compensating you. Do you love her work that much?
Will she have a sitter on your wedding day? What if her husband is out of town on business?
Just some questions to ponder…make sure she has a good policy for your wedding. We had to re-schedule my bridal portrait twice b/c of rain =(
If you can’t tell, my photographer made me very leery of stuff in general.
Post # 14
I’m pretty sure you can find another talented photographer who isn’t booked on your wedding day. I noticed you’re from California, there are plenty of awesome photographers around there.
I would try to reschedule the e-session and then see how it goes from there.
Post # 15
Sorry to hear about that! Try to reschedule for another session asap and see how that goes. Things do happen, but if it doesn’t pan out again then start looking around for another photographer you like. 5 months is still enough time to find good talent out there. Best of luck!
Post # 16
Hmm, that’s a tough call. I would sit down with her and seriously talk about "what ifs" for the wedding day, to try to weasel out whether or not she’d bail on you.
You might want to start shopping around just in case, but I wouldn’t drop her yet. It sounded to me like an unforeseeable, though unfortunate, circumstance, and at least she’s offering to compensate you.