Post # 1
I’m not normally one to come on here and rant, but it is my last staw with this photographer — and my fiance and I are not even close to being married yet.
My fiance and I got our engagement pics taken last weekend, and she said that once we “favorited” 30 on her website, she would edit them and put them up for us to download. So I went through and favorited 25, and figured my fiance and I could choose the last 5 together (since we have similar tastes, I knew that he would be up for whatever I picked, but wanted to have his input on some of them). Then, very early this morning, I got a Facebook message (great way to communicate professionally) that our pictures were up and edited! After I had a very long moment panic and anger, I messaged her back and said “I thought we got to pick 30; we haven’t yet, and we hadn’t had a chance to talk about it yet because Fiance is on vacation.” She said she had told us UP TO 30 pictures, so she figured we were done. Even though we still had 5 more to pick.
This isn’t the first issue with this photographer; she took my senior pics when I was in high school and it took her forever to get back to us; when trying to schedule E-pics, I called her twice asking if a certain day would work, and she never replied. I saw she was active on Facebook one day and so I messaged her; she read it and didn’t get back to me, so I finally messaged her again 2 days later and she said “that day sounds great!” and said nothing about not getting back to us. Now this. I know I should’ve realized it would be bad because of how often this had happened, but she really is a nice person so I wanted to give her the benefit of the doubt. Now I’m so fed up that I don’t even care.
Thank God we don’t have an official wedding date yet, because I would be so mad if I’d already signed a contract and put down a down payment. Now we’re attempting to find another photographer for the wedding; she was one of the cheapest ones, and her editing is pretty tacky. I guess I learned the hard way that you really do get what you pay for. 🙁
Post # 2
Well I’d all the signs were there as you admitted already . You are right though there is time to find someone new. Nice doesn’t get anyone anywhere she needs to put in work. Thank goodness these were not your wedding pics
Post # 3
I 100% agree! I wish I would’ve opened my eyes sooner, but at least most of them turned out nice, and I have about a year and a half to find a good photographer who will do what he/she promises and provide good quality photos!
Post # 4
Do you like her photography? Did you ask her if you could add five more to the list of favorites? I don’t think it was unreasonable for her to assume you chose your favorites and were finished. The key is how she would respond if you asked her to let you choose the last five still. And I get the frustration with late responses, but frankly you can’t guarantee you’ll find a better communicator if you go with another photographer. If I read your post right, she did send you your e-pics within a week of taking them — that’s pretty impressive.
Post # 5
I did like her photography a lot, until I began researching other photographers in my area and realized that hers are average. Some are above average, some way below, but for the most part she’s not that great. I just like her personality and her pricing! I contacted her about choosing 5 more photos and she said that would be fine, fortunately. I had some doubts about her before, and I really should’ve listened to my instincts. I’m so thankful that it wasn’t our actual wedding that I’m disappointed with.
Post # 6
I don’t see how this is that big of an issue. It sounds like she was trying to get you the pictures as soon as possible, and thought you had chosen all of your photos. She sounds more than willing to give you the number you had agreed on, based on your update, but even before then, I’m not sure why you’d be angry that she posted ones you had already chosen to be posted.
I don’t feel like her communication is REALLY poor–maybe not ideal, but nothing to be angry over. I’ve heard of much longer wait times for replies, and especially for edits. If you’re not happy with the editing, that’s another story. For wedding photos, be sure to choose someone whose editing style you really love! Hope you are able to find someone you really like!
Post # 7
I guess it’s just a big deal because I thought that I had the photographer for my wedding picked out, and this is a big setback to realize that she’s not the one I wanted. Oh well, at least I have plenty of time to find someone else! 🙂
Post # 8
Least you have learned before the big day 🙂
And you have already said it yourself, you get what you pay for. Photography is one of the most important things I think. Your not going to be thinking back in 39 years about the cake, but you will always have beautiful photos.
Post # 9
I don’t see any issue with the 25 pictures. You selected nearly the amount she said and she completed them quickly, and happily did the other 5 when asked. I’m really struggling to see what’s upsetting there.
The late response is a little frustrating — but you knew there was a chance that was going to happen going into it since it happened before.
Regardless, if you’re unhappy, definitely switch photographers or you’ll spend way too much effort stressing unnecessarily! 🙂
Post # 10
Up to 30 means up to 30. Sure she could have messaged you asking if you were happy with just 25 and reminded you that you are still entitled to 5 more (she couldn’t have known at that point that you purposely left them for the time being) but at the end of the day there is nothing wrong with what she did. She got your photos edited and uploaded in a timely manner.
Plus if she took so long after prom and ignored you on Facebook, than what did you expect?
Furthermore, you mentioned it not being professional that she messaged you on Facebook – but that’s how you booked that date in the first place!! Not to mention A LOT of businesses work solely off Facebook.
At the end of the day it’s all on you. You made a poor decision by going with her even after your first experience (and subsequent communication issues), so own it. Find another photographer for your wedding day and move on.
Post # 11
It sounds like she is kind of flighty and certainly not the best communicator. Yes you should look for another photographer bc wedding planning is stressful enough without having to deal with aggravating little things like this. Good luck.