Post # 1
Has anyone encountered an experience where they signed up for their photographer after seeing their work and loving it – and then after the engagement photos…. they were completely different?
What can anyone do in this situation anyway? I’m so dissapointed 🙁 I hope I dont have to move forward and use them as my wedding photographer.
I’m just striking out in this area, thank goodness everything else is going smoothly.
Post # 3
- Wedding: March 2010 - Ritz-Carlton, Half Moon Bay
what about the engagement photos were completely different?
i haven’t experienced this because we used different photographers for our engagement and wedding, but do you think it’s worth bringing it up nicely with your photographer? i know that seems pretty direct, but perhaps they’d be able to explain why the quality of the pictures are different.
Post # 4
The work they advertised and showed us that was her work was so beautiful and artsy similar to what everyone else’s engagement photos look like. They were casual shots, but they just looked nice and complemented the individuals, focused on the couple.
When we got our engagement portraits back, they were way too bright half the shots were blinding, the poses were so awkward, in some of them there are people in the background we dont even know posing in our photos… some are rediculously off center, I know its art and its a style, but I only got 20 photos out of this session, and maybe 2 of them are just okay. Everyone I show them to just doesnt say anything because they dont want to hurt my feelings. Others who were honest have said they were nothing like her portfolio, and that they look like a kid took them.. and its not like i told them ahead of time i’m unhappy with them, I just emailed them out to a few folks and said “look at my engagement photos!”….. and then I never got an email or a response back.
I’ve tried to tell them I didn’t like them and that they were different then what was in her portfolio, and the response i got was “they are the same quality, i use the same equiptment, you i dont know what im talking about”……I’m really dissapointed im too afraid to just keep moving on and let them shoot my wedding photos given what I alerady recieved. But the only thing she consistantly has offered me is a re-shoot, took our proofs down so nobody else could see them, and wont negotiate anything else.
I really wouldn’t want that kind of reaction to my wedding photos… and I dont think anyone would.
I just didn’t know if anyone else experienced this situation, where the portfolio and then your photos werent the same at all as far as quality and style, and what you did about it.
I guess it was a very expensive lesson learned.
Post # 5
I think you have two options. A) Make an appointment with her to sit down and discuss the situation. Give her the chance to reshoot the engagement session. If you’re happy with the re-shoot, move forward. B) Move on and find a new photographer. Clearly you’re not happy with the quality of her work, and I agree, that’s a big risk to take. I spent a lot on our photographer and Fiance wasn’t terribly happy about it, but when I asked married friends what they would have changed about their wedding or for any advice, I’d say 75% of them said they would have spent more photography/gotten a better photographer.
Post # 6
Ask for a reshoot. It sounds like a quality issue. My first instinct says “she’s a bad photographer showcasing the BEST of the BEST”.
I can’t believe she even gave you poorly exposed photos. I did a session for a friend a few weeks ago and when i pulled them up in photoshop i thought “man this looks bad!” on about a dozen of them, so I fixed them before i gave them to her.
Post # 7
I don’t know if I would trust her with the wedding. It’s also not professional of her to take down the photos. Did she offer the reshoot for free? If she did, redo the shoot. If the pictures come out bad again, get rid of her and find someone else. If you do choose to keep her (and even if you don’t), I would also set up a photo sharing site so guests can upload photos. That way, you’ll be sure to get some great shots. There are tons of posts on here about different sites to use and how to do it. I hope everything works out!
Post # 8
I also think it’s a little strange that she only gave you 20 photos..that doesn’t seem like a lot at all. I agree with @bakerella and @ejs and ask for a reshoot if you’re unhappy.
Post # 9
This was the same photographer that didn’t show up for our first engagement session. Just flat out didnt call, didnt email, nothing.. just plain old stood us up.
I should’ve fired her then and there, but I gave her a second chance (lesson learned: Business and friends do NOT mix!) and we renegotiated the contract.
Now, I have the unrest that she didn’t show up, the photos werent good… I just want to move on. But I gave her a very significant deposit (50% of the total), and she’s unwilling to compromise anything other then a reshoot.
I hate to say it, but I really feel like this was the most expensive mistake of my life. My Fiance wants to take her to court, but can you really get your money back for “bad photos”? I doubt it.
Post # 10
You would need to prove that there is difference in quality from the work you booked her off of to your photos….
However, as she also stood you up, I would get a new photog asap. Do NOT proceed forward. Do you have any lawyer friends? Sometimes, all it may take is a letter from X lawyer and firm saying that you are looking to settle and get a refund of deposit. It may or may not go to small claims, but if you have other “mistakes” from her, your chances are better.
You are already frustrated, and it’s not even your wedding yet. You will be in close proximity with her for 8+ hrs probably. Can you handle that? Don’t let her ruin your awesome day, or not give you the images you deserve.
Post # 11
Yeah. I have made it up in my mind that I am not using this photographer and have already started looking for a new one. I don’t have a new one yet, but i think even with 5 months to go, I should be able to find someone that has plenty of proofs and examples to put me at ease, and what i am looking for.
It would be a very stressful and just way too much of a gamble given everything thats already gone on. Our relationship is essentially shot, my Fiance hates her after all this.. my parents are so aggravated because I put everything on the line and convinced them I should use her instead of someone locally (she lives 2 hours away), and it completely back fired on me.
its just unfortunate, and sucky, i put down a 1500 retainer i probably wont get back, and was probably already spent
Post # 12
Wow, reading your story I am apalled the photographer would pull something like that! I am truely sorry all of this happened to you, I may not know you but everyone can tell this was a very stressful and chaotic situation and I wouldnt wish that on ANY bride. Good luck with everything
Post # 13
If you don’t mind me asking, what is the name of the photographer or company? I’d like to see her website. Can you post the 2 “ok” ones on here that you got?
I would go for the reshoot (as long as its free). Did she ever explain why she didn’t show up that 1st time? Or explain what happened with your engagement pics?
If there’s a chance you may stay with her, ask to see a wedding album of 1 specific wedding. Not just her portfolio of “the best of”… every wedding has at least a few amazing shots & the rest are either great, good, or really bad. If the rest of the wedding is bad, than see if there’s anything you can do to get the money back.
However, it sounds like its best you just not work with her if you’re not comfortable with her.
Post # 14
If there’s any chance you may stay with her or bring her to court, please don’t post her name or info for your own protection….
However, a sample of what you were expecting and got would be OK. If you only got 20 proofs that’s ridiculous that only 2 are “good” enough.
Also, I’m a photographer, so if you have any questions or wish to talk feel free to PM me.
Post # 15
Hey, I just wanted to make the same offer KLP2010 did. I’m a photographer also, and would be up for looking at your engagement shots vs. her portfolio to see if I can tell what she did differently. I’m so sorry, that totally sucks all around.
Post # 16
is there any way you could PM me the person? my photog works in your area too and im starting to freak out ….