(Closed) Please Reassure Me! Dress breakdown is imminent

posted 7 years ago in Dress
Post # 3
Member
36 posts
Newbee
  • Wedding: September 2011

Hi 

 

That is awful and i can understand your panic!

 

I have no experience with Etsy but do you have wedding insurance? Or did you pay by credit card or go into an overdraft when paying for the dress? There is some consumer rights law that if you paid for an item by credit you can claim back the money if you do not receive the goods.

Sorry this is so vague but it might be a start for researching how to make a claim.  also it is a uk law.  Unfortunately i imagine it will be time consuming and no immediate help re ur wedding dress!

R u able to phone her instead of emailing?

 

Good luck!

Post # 4
Member
5984 posts
Bee Keeper
  • Wedding: January 1999

Hi there – I’m so incredibly sorry that you’re having a difficult time with the dealer on Etsy.  Go to the link below to get help with the transaction.  Also, if you paid via Paypal their customer support can inquire about a refund within 45 days.  I will cross my fingers and toes for you that everything works out!  Hugs!

http://help.etsy.com/app/answers/detail/a_id/34

 

 

Post # 6
Member
10851 posts
Sugar Beekeeper
  • Wedding: September 2010

@Skiba: I would email her to let her know your concerns about the lack of communication, the shipping times, and that you would like a tracking number for the dress since you’re getting down to the wire. If she won’t provide you with a tracking number then I would open up a dispute.

Post # 7
Member
429 posts
Helper bee
  • Wedding: April 2011

I would be using every form of communication possible to contact her. You paid her, so you’re essentially her boss for this project! You might have to go bridezilla on her, but a bride’s gotta do what a bride’s gotta do!! Good luck!!

Post # 8
Member
3978 posts
Honey bee
  • Wedding: May 2011

Good luck to you. I really hope it comes and is as beautiful as you first imagined it.

Some people just aren’t good at consistent, clear communication. Make sure you leave a review that details your problem, whether or not it works out perfectly in the end.

I agree with the others about the methods you can take if it doesn’t go right, but I know I’ve had times in the past where I was really nervous about something coming in time and being right and I was just overthinking it because it was important to me. And that wasn’t nearly as important and pressure filled as a wedding dress. I agree that you should give her a couple more days. Maybe look into buying something off the rack–an occaision dress at a reasonable price, just in case so you have a backup.

I totally understand about family expecting something grander and more traditional. I’m having the same discussions and disagreements with my family. I have faith that it’ll all come together.

And in a couple weeks you’ll be married and you can look back at all the drama with a sense of humor.

Post # 9
Member
1037 posts
Bumble bee

@Skiba: I’m so sorry to hear about this happening to you.  Organising a wedding is stressful enough without having to panic about the one thing that holds it all together – the dress.  Please let us know how this turns out.  Where about in Scotland are you getting married?   I’m a scottish gal too 🙂

Post # 12
Member
1037 posts
Bumble bee

@Skiba: I’m in a place called Dundee – well I’m a little up the road in a village!  Nice to meet someone from Scotland on here.  I really do hope things work out for you with the dress 🙁

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