(Closed) Pretty crappy 1st time dress shopping experience

posted 7 years ago in Dress
Post # 3
Member
438 posts
Helper bee
  • Wedding: September 2012

My experience at DB was very similar.  I had an appointment, the store wasn’t even that busy, and I never saw the lady who was supposed to help me.  My mom had to zip and tie every dress.  I understand that even if you have an appointment, the associates get busy and sometimes have to go off and help somebody else for a minute, but it would still be nice to be helped.

Anyway!  Try going to smaller shops.  They are usually much more helpful.

Post # 5
Member
538 posts
Busy bee
  • Wedding: September 2011 - Franciscan Gardens

My experience at DB was similar… I had an appointment and while there were about 10 associates in the store there was only 1 attendant for 3 brides with appointments… So, she would put me in a dress and even if I hated it immediately I was forced to wait around for about 25-30 minutes while she put the other Brides in their dresses and then finally came back to take me out of it. I would have loved to take them off myself (or with Mom’s help) but when I tried to do that another associate scolded me and told me to wait for my attendant.

Post # 6
Member
50 posts
Worker bee
  • Wedding: April 2011

You are not wrong to have expected more service than that – all the other places I went BESIDES David’s were much more helpful than that!

Post # 7
Member
200 posts
Helper bee
  • Wedding: July 2011

I went to a small shop and had a terrible experiance.  I came in for my appt and they didnt have any dresses ready for me (they said they wouldd) so I pointed to some and they said I only had 10 min to try the dresses on bc someone else was coming in for an appt.  There was only one dressing room.  I was irked.

Post # 8
Member
606 posts
Busy bee
  • Wedding: April 2011

I went to two Davids Bridal and both were different.  At the first the service was outstanding.  The second one was exactly like the experience you had.  You should expect more and continue to shop.  If you really like the dress at Davids try a different store. 

Post # 9
Member
1267 posts
Bumble bee

I had gone to David’s and they were awesome.  Really attentive and helpful.  I even went with my sis to get ours and her dress and they were really great.  It probably depends on location.

Post # 10
Member
225 posts
Helper bee
  • Wedding: July 2011

My first time at David’s sucked too. But I went back the next weekend had totally different peopl help me and it was a way better expirence that I ended up buying my dress there. I went there today to check on my dress and see my tiara and again they were very nice.

Post # 11
Member
400 posts
Helper bee
  • Wedding: October 2010

I really think it depends on which DB you go to.  Because i had great service everytime i went in and i didn’t get all the spam that everyone talkes about either.  With a major chain like that i think it’s just the luck of the draw,with  the service you recieve.  Really sorry you had a bad experience it should be fun not stressful.  Idefinetley recommend a smaller shop.

Post # 12
Member
5118 posts
Bee Keeper
  • Wedding: November 1999

With dress shopping, the quality of your experience unfortunately often comes down to quality of the sales person helping you, which is just luck of the draw. My DB experience was fabulous, because my consultant was amazing, attentive, and beyond helpful. I found my gown at a small boutique, where the staff was rather snooty but the dress was worth it. I bought the gown from them, but took it to an entirely separate small shop for alterations because the women there were so excited, kind and caring. So keep your chin up, check out different stores, and maybe even the same store on a different day. There are sweet people out there, I hope you find them and they make the experience memorable for the right reasons.

Post # 13
Member
337 posts
Helper bee
  • Wedding: September 2010

I would totally try a smaller dress shop. You’ll find the customer experience much better! They really care about you, and making the sale. At big box stores I never felt appreciated.

Post # 14
Member
2859 posts
Sugar bee
  • Wedding: May 2011 - Bartram's Garden

I had a great experience at David’s. I guess it just depends on the individual store. 

Post # 15
Member
1872 posts
Buzzing bee
  • Wedding: February 2011

It does depend on the store you go to.

If it’s any consolation, my friends and I agreed: for all the hype, wedding dress shopping kind of sucks. It’s tough on your self-esteem, body image, stamina, patience, wallet…So you’re not alone. But I’m sorry it was difficult for you–don’t worry, they’ll be at least ONE trip–and ONE dress–that will make you feel fantastic.

Post # 16
Member
2859 posts
Sugar bee
  • Wedding: May 2011 - Bartram's Garden

@JennyW1: That’s for sure. I hated dress shopping.

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