Post # 1
This weekend I went to a wedding show, and saw my face! Eep! Our printer had a display board of a few invites and Save the Dates, and ours was out there. I also saw it on their table as one of the samples for brides and grooms to take.
While I am flattered that they selected ours as a display, I’m a little taken aback as well. I most definitely don’t recall signing a model release form or being asked. Our pro photo that was used on the invite is basically being used as their display/sample now. I didn’t think ahead enough to grab one, but now I’m wondering what info they changed (or more importantly, didn’t change). I mean, do 1500+ people have my home address and my wedding website info and password?!
I know a couple of gals that went, so they’ll check for me after work if they grabbed one. I got there late in the day, so it was all out there already, but should I call the business? (You can be sure I will if it turns out they didn’t edit any info!) Do I request a discount on wedding programs or something? It’s not worth suing them or making a big deal out of, but if they handed out our personal info like that (or even if they didn’t, our photo, wedding date/location, etc was still all there). I feel like an apology is at least due, and a promise that they factor in a release form from now on to ask brides/grooms if using their invite is ok. I mean, I don’t speak to my father, he doesn’t have my contact info, etc…but they’re just out there handing it out. Any bride with a creeper or abusive ex could really have some consequenses from this!
Any advice is appreciated. I don’t want to be going overboard or too sensitive, but I think they were wrong in doing that without permission.
Post # 3
Just got a text from a girlfriend, all the info on the sample is mine…home address, website password, all the goodies. Thank goodness we didn’t put our phone # on there for the folks with special dietary needs, but dang, I am not thrilled at all.
What would you say/do if you called the company?
Post # 4
Frankly I’d be livid. I would be really, really unhappy to have all that info out there for the general public to have. Maybe people will assume that its made up info?
I’d definitely call the company and express just how wrong it is to use all of your sensitive personal information without permission. I’d be asking for some kind of refund/discount on work done through them, and I would definitely demand an apology and a guarantee that the rest of the things with your info on them will be destroyed.
Post # 5
Um, I would be seriously pissed. I could see using it on a display board or something, but actually handing out examples with your contact info?! I would absolutely call the company.
Post # 6
THEY DIDN’T CHANGE OR BLOCK OUT THE INFORMATION!? OMG! I don’t know if I could call them without completly go OFF! I am just so shocked, just shocked.
Post # 7
Wow, that is horrifying. I would have cried. I’m a very private person and honestly, I’m scared of all the crazy people out there. I would call and ask for a manager right away. If the associate asks why, just say you need to speak with the manager. Then I would explain the situation as calmly as possible and then say that because of your breach of privacy that you will be needing a 100% refund. If they say that is not possible, then mention that you have a “contact” at a local newspaper. It may seem a bit extreme but having your personal info given to the world is a huge freakin’ deal!
ETA: You may also want to tell your photographer about this because their copyrighted work is being used without permission. They can probably help you out with “bugging” them if need be.
Post # 8
Did anything you sign anything that mentioned that they had the right to use the save the dates as a sample/model? It may have been somewhere in the contract. Either way, it is not cool that your personal information is on there. Call them and tell them that you have concerns for your privacy since they did not change your information.
Post # 9
Yes. They should protect your privacy. Get a refund, call the BBB, and only resort to some sort of legal action if they won’t stop handing them out. If your address is listed in the yellow pages, I wouldn’t worry too much about that part, but I would make sure your wedding website is password protected– and change it (sorry just reread your post). Anything you can easily change, change.
Post # 10
@Stormy: I would think even if they signed it saying it could be used promotionally they would have removed sensitive information.
Post # 11
Wow I would be irate. I can’t believe they left your info on it, and didn’t ask for permission at all. I would demand free/partial refund for past/future services and that they destroy them, or at least change the info jeez. Make sure you get your compensation though (this is all assuming there was no release in a contract or anything)!
Post # 12
@dcdt212: Completely agreed! Without a model release or some sort of reasonable notification/inquiry, this is totally inexcusable.
Post # 13
That is seriously unacceptable that they didn’t change any of your personal information before displaying the samples at a wedding show! That is some SERIOUS privacy infringement.
Honestly, I call them and FLIP MY LID. That’s ridiculous and irresponsible on their part. I’d also contact a lawyer just in case. Even if you don’t want to sue or anything, having the weight of an attorney at your back may force them not to use your information for any further promotional purposes.
I also agree with contacting your photographer. These printers are using their copyrighted work!
Post # 14
I definately agree with you that the printers should have removed their information. The reason I ask is that if she has not consented to the printers using it at all, it may make things easier.
Post # 15
A lot of times, initial terms of sale allow them to use their work in promotional materials. BUT I really can’t believe they left all of your info on there. What were they thinking? I’d call them and demand that they stop distributing them immediately and refund your order
Post # 16
Oh NO! I know you’re such a private person, too. That’s awful, I’m so sad and angry that this has happened to you! I would definitely call them in the morning. I don’t know how suing people works in the States so I’ll defer to the other Bees for better advice. I’m very sorry you’re dealing with this!!