(Closed) Pro pics in, but a bit disappointed…

posted 6 years ago in Photos/Videos
Post # 3
Member
1317 posts
Bumble bee
  • Wedding: February 2017 - Seattle, WA

I’m sorry!  i would be super disappointed.  I’m really not sure how it works but its worth asking!  If not, maybe you will find a quality photo of those images you wanted from friends and family that you can improve on photoshop.

Post # 4
Member
8394 posts
Bumble Beekeeper
  • Wedding: August 2012

I would just ask your photographer. They may very well have them but didn’t think they were the “best of the best” to give a client.

Post # 5
Member
32 posts
Newbee

For sure, just be open with your photographer and ask them about the pictures that are missing. I’m sure they would be happy to give them to you and didn’t know you wanted them. Photographers can be picky with their own work and only want to show you the best of the best. The photos they left out might even still be good but they just need to edit them. 800 photos is a lot btw! They probably thought they gave you enough. But just ask them 🙂

Post # 6
Member
1526 posts
Bumble bee

I had my dad’s ex wife do mine, so I’m not sure from experience, but I think it’s worth a shot to ask for them. Also, ask your guests if they have any pictures they took that they can share of those moments.

Post # 8
Member
3126 posts
Sugar bee
  • Wedding: December 2017

@Edelweiss:  You could always offer to pay for the second DVD and shipping if they balk but I am guessing they will be okay with it. It seems like a common problem for brides on WB and 9 times out of 10 the photographer releases the extra photos with little issue.

Post # 9
Member
18 posts
Newbee
  • Wedding: November 2012

We specifically did not go with any photographer who made photographer’s call on pictures to make the final cut. I really don’t give a rat’s rear which photos a photographer thinks are the best – they aren’t going to have them for the rest of thier lives – I will. I searched high and low for a photographer that gave me a copy of ALL pictures taken and allows me to select which ones I want retouched – plus gives me full reprinting rights. For the money we are paying for a photographer I was very picky. I was afraid that something would happen like what happened to you. I wouldn’t want to deal with trying to get the pictures out of them afterwards – but since that is the situation you’re in I would call them up and express how disappointed you were that you didn’t get a lot of the emotional and important shots that you had stated you wanted.

 

If they refuse you could always write a bad review – but hopefully they’ll be professional enough to at least give you those pictures. Edited or not.

Post # 10
Member
412 posts
Helper bee

for just a half dozen photos, they should be able to dropbox or email them, assuming they have them.

Post # 12
Member
1314 posts
Bumble bee
  • Wedding: May 2006

@LittleMissMagic:  Your advising them to write a bad review if they don’t give them to their client?  Is that regardless of whether or not they have them?  Regardless of what their contract may say to which files are delivered?

Post # 13
Member
1314 posts
Bumble bee
  • Wedding: May 2006

@Edelweiss:  This is the conversation you should have with your photographer before you hire them!

Post # 15
Member
1314 posts
Bumble bee
  • Wedding: May 2006

@Edelweiss:  Well I would send them an email (non-accusatory), asking them if they had shots from the moments you feel you are missing.  Tell them that the moments are more important than the artistic quality for those shots, and you’d appreciate it if they could provide the best one out of the bunch for those moments.  If you’re nice about it I don’t see why they wouldn’t provide the photos IF they have them.

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