(Closed) Problems with functions coordinator

posted 7 years ago in Reception
Post # 3
Member
30 posts
Newbee
  • Wedding: November 2011

…Been having posting problems….

 

So is this person a wedding planner you hired or someone that your caterer has assigned to you as their liason?

 

Post # 5
Member
30 posts
Newbee
  • Wedding: November 2011

Because if this planner is someone you hired, I say FIRE her/him now.  They obviously don’t have things in order and shouldn’t be taking that long to get back to you.  They shouldn’t be going to important meetings with you about the wedding and go MIA.  Wedding planners are suppsed to take your stress away, not make more.  Thats (in theory) what they get paid for. 

 

If this is a person that you have been given to handle your wedding from the caterer you may be in a bit of a pickle.  They probably don’t have too many people like her/him and so asking for a change may not be an option.  I absolutely DO NOT think it would be a Bridezilla move to be firm yet polite to get the information you need out of this person and clear up what your expectations are and what their duties are.

 

Either way just remember to communicate.  If it feels like you are over communicating, you probably aren’t and need to try a little bit more.  With such a large important event communication is key.  There are no stupid questions. There are stupid people.

 

Hopefully a good conversation with this person will help immensly.  Good Luck!

Post # 6
Member
30 posts
Newbee
  • Wedding: November 2011

@xenacick:ALSO if she continues this kind of behavior after you have talked to her, go over her head and see if something can be done about it.  From what I read, she was very negligent.  And we have had 3 tastings with our caterer so far and didn’t have to pay a single penny. 

Post # 7
Member
350 posts
Helper bee
  • Wedding: October 2011

I’ve had a similar experience with our venue’s on-site coordinator… She’s non-communicative and has this way about her that just makes you feel silly or like you’re being a bridezilla when you’re just asking the normal questions.

We didn’t get to do a real tasting either.  Our venue does group tastings 3-4x/year and they set it up like a huge buffet.  Only the bride and groom can go and you don’t get to choose the food.  Because of this, we went with much safer menu choices than we probably would have otherwise.  All of the servers and staff we met that day were wonderful though, so that was comforting.

The one thing I will say is that our venue is a little fussy about doing things their own way, and it can be very frustrating at times, but they’ve done a ton of weddings.  It’s like a well oiled machine.  I think the upside to this is that they’ll do a great job, because they’ll be doing all the same things for our wedding that they do every weekend all year long.  I’d rather have my wedding at a place like that with obnoxious coordinators, than a place where they’re really nice, but make lots of mistakes or have a hard time pulling things together.

As for our coordinator, everyone told me to complain about her and demand someone else… I am SO glad I didn’t.  I didn’t realize until later that it’s a family run business and the owners are her parents.  One of the other 2 coordinators is her sister.  I’ve done my best to make friends with her, and it’s worked out fine for me.  If I had complained about her it would have been a disaster!

Post # 8
Member
153 posts
Blushing bee
  • Wedding: October 2012

Our tasting was $100 for 2 people, but we were told about the cost from the very beginning. 

Our package included 4 hors devours and 2 entrees. The coordinator asked us to select 8 hors devours (out of about 15) and 3 entrees (out of 6) to taste. She sat with us throughout the entire tasting and wrote down our “rating” of each item. 

It sounds like your coordinator doesn’t care all that much. At this point I think you should relax as and accept that she’s a flake – it’s just a job for her. Just keep reminding her about the important things and let the rest go. If she doesn’t care now she probably won’t care even if you do voice your concern. 🙁

Post # 10
Member
30 posts
Newbee
  • Wedding: November 2011

@lllouise:

Good luck.  Hopefully it was all just a misunderstanding!

The topic ‘Problems with functions coordinator’ is closed to new replies.

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