(Closed) Problems with our brand new car.

posted 5 years ago in The Lounge
Post # 2
Member
2680 posts
Sugar bee
  • Wedding: September 2012 - Southern California

Are they at least providing you with another vehicle in the mean time?

Honestly, with all of this unknown trouble, I would want a different car [different model for sure & possibly even a different brand].

Was there any sort of “return policy” in your contract?

Post # 3
Member
6040 posts
Bee Keeper
  • Wedding: October 2019 - City, State

 

BakerBee16:  if they haven’t finalized it yet, GO PUT A STOP TO IT NOW AND GET A NEW CAR. If it’s giving this much trouble now, I would not want that to be my new car. There has to be a car that will suit you that won’t have all these issues.

Post # 5
Member
6107 posts
Bee Keeper
  • Wedding: October 2013

BakerBee16:  it’s possible you just got a lemon. It’s rare when it comes to brand new cars, but it can happen. Since the contract hasn’t gone through yet I’d try and get a whole different car. I doubt they’d cancel the contract and let you walk away but they might give you another on the lot because either way they’ll be losing money…whether that’s giving you a new car or continually repairing the one you have.

Post # 6
Member
1939 posts
Buzzing bee
  • Wedding: May 2018 - City, State

I’m not a lawyer but I’m pretty sure I remember reading somewhere that all contracts have a 72 hour cancel period. How long has it been?

So sorry you’re going through this OP. How annoying!

Post # 7
Member
868 posts
Busy bee
  • Wedding: May 2016 - Cherry Orchard

I would look into it a little deeper. Just do some digging–i know my Fiance was looking into buying a dart and was a bit scared off.

Hope all goes well!

Post # 8
Member
2573 posts
Sugar bee

my coworkers wife has a dart I have lost count on how many times it has been in to be fixed. I believe almost 20 times in a year and a half.

Post # 10
Member
2573 posts
Sugar bee

BakerBee16:  I personally would get a different vehicle if offered the chance, I don’t think his car is the only one having major issues.

The sales manager is going to say whatever he has to to get you to keep the car you have already purchased. I personally would choose a jeep over a dart any day much better quality IMO.

 

Post # 11
Member
1939 posts
Buzzing bee
  • Wedding: May 2018 - City, State

BakerBee16:  after reading what PPs have said I think you need to start fighting like hell to get a different car (hopefully not a Dart!)

Post # 12
Member
221 posts
Helper bee
  • Wedding: February 2016

The Dart is a relatively new vehicle, and those first few model years often come with issues. Also, Chrylser is known to be the least reputable (in terms of vehicle quality and repeat customers) of the American car companies. I’d personally make them take that car back and give you another one, or go with something totally different. This should NOT be a problem for the dealership, especially in regard to a brand new car.

I know when I bought a 2 year old used car (Cadillac), I was so pissed that they sold it to me without a feature I specifically asked for (they told me it had it) and they offered to take it back and give me a different car to make me happy. Don’t roll over about a car that’s already causing you this many problems.

Post # 13
Member
6107 posts
Bee Keeper
  • Wedding: October 2013

BakerBee16:  if they refuse to give you another car, make sure you keep track of the documented repairs. If it needs to be repaired 4 or more times within the warranty period, it can be declared a “lemon” by law and the manufacturer is required to refund you or give you another car. Specifics vary by state so just look into your state’s lemon laws.

Post # 14
Member
9632 posts
Buzzing Beekeeper
  • Wedding: August 2012

Yep, keep track of the repairs. If it needs so many in the first year, it’s considered a lemon and they are required to get you a new car I believe.

Post # 15
Member
2020 posts
Buzzing bee
  • Wedding: July 2016

Westwood:  +100000

BakerBee16:  Keep record of everything. Lemon laws are no joke and they are there for a reason. I would not take this car back if I could help it. Hope you’re lookingat other options in the mean time, too much money to deal with constant problems.

The topic ‘Problems with our brand new car.’ is closed to new replies.

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