Post # 1
I just received our first gift today. The giver paid $500 via credit card, which meant they already paid the credit card fee on their end. However, what ended up in my bank account was $487.50. I called the bank and they said they did not charge me any fees, so I don’t know why Wanderable charged me more money just having the gift deposited. I thought there were no extra fees. This is quite hefty if both parties are being charged. Has anyone encountered this problem before?
Post # 3
It looks like they’re charging 2.5% which is pretty typical for these kinds of sites. Your giver paid $500. The site charged 2.5%. You got $487.50 in your bank account.
Post # 4
Just went to the site – they are pretty sneaky about it though – it says “we charge 2.5%” but it doesn’t tell you that they charge both parties this amount. I think I would call and get the scoop. Maybe it is possible they over charged – if not – this is kinda sucky. I would hope you post a review so future couples know about this.
Post # 4
Sadly, Wanderable has gone from deceit to outright fraud. Perhaps Wanderable started out with good intentions, but it seems as though things have gone downhill. Wanderable failed to transfer our registry funds (over $4,000) and did not respond to multiple attempts to reach them over the past 2+ weeks (still haven’t seen the money). This is at best terrible customer service and theft at worst. The situation is especially painful as I reached out to Wanderable after reading some alarming reviews and was assured that business was going well, they had fixed the bank transfer glitch, and that I could expect to receive a transfer in 2–3 business days. In sum, as appealing as Wanderable is (head and shoulders above the competition in terms of design and utility), they either have dire problems with their business or are outright criminal.
Also, going over the positive reviews of the company, it looks like the majority are fabricated. Many positive reviews on The Knot are remarkably similar to those here. It saddens me that a company could be so good in some respects and so deceptive in others.
If you have been victimized by Wanderable, you can report your loss to the FBI Internet Crime Complaint Center: http://www.ic3.gov/complaint
Post # 5
chrishh : Has your issue been resolved yet?
Post # 6
chrishh : because I am having the same issues.
Post # 7
did this issue get resolved for you Bees? Our wedding is still 3 weeks out so we have only received a few gifts so far, but everything was promptly and properly transferred to my paypal account. I am a canadian bee though so everything is done through paypal.