- Ms. Sloth
- 8 years ago
- Wedding: May 2011 - Bartram's Garden
If you’re in a Philly cab and you pay with a credit or debit card, make sure you get a receipt. The receipt is proof that the transaction is completed. Until then, they can secretly add money onto the transaction after you get out of the cab. And according to a recent investigation, a lot of them do that.
Also, if a cab driver refuses to take your card as payment, that is against the law, and you should either call the police or the customer service number in the back of the taxi.
Last night, I got into a pretty scary altercation with a cab driver about payment. Here is the email that I sent to the complaint line of the Philly taxi division:
I got into cab #P0129 at the corner of 2nd and Fairmount at a few minutes after 9pm tonight. I told the driver my destination in Fishtown, and he drove me there. When the taxi stopped, the fare was $7.76. I told him that I needed to use my debit card and he started arguing with me. He said “It’s only 8 dollars.” I explained that I didn’t have any cash, and he started telling me that when people pay with cards, he doesn’t get the money for a week. I replied that it wasn’t my problem and that I was either paying with my debit card or with nothing. After several minutes of arguing, he finally turned on the card machine, and I swiped my card.
I added $2 for the tip and the driver said thank you. I asked him for a receipt and he said that the machine was broken. I told him that if he didn’t give me a receipt, then I would call customer service, and he asked me how much I tipped him. I told him $2, and he said, “So, $10 total?” I told him, “No, $9.76 total.” He kept saying that he was going to charge $10. He said “It’s only 24 cents” but I told him that he wasn’t getting an extra penny out of me.
Finally, he scribbled $9.76 on a piece of scrap paper and handed it to me. I took it and told him that I wanted a real receipt from the credit card machine, and that I wasn’t leaving until I got it. I again threatened to call the complaint line, and finally, he printed out the real receipt, but he wouldn’t give it to me until I gave him the scrap of paper back. I told him that I wasn’t giving it back to him, and he got out of the cab and held my door shut. It wasn’t until I started screaming in fear and threatening to call the police that he gave me my receipt and let me out of the taxi.
I have the scrap of paper and the printed receipt as proof of my ordeal tonight.
You can reach me at this email address or at xxx.xxx.xxxx.
I hope to hear from you soon.