Random people booking our hotel block?

posted 2 years ago in Guests
Post # 2
Member
424 posts
Helper bee

I have seen where people have offered their room block discount to “strangers” on a travel forum when they didn’t think they would reach their minimum. 

Post # 3
Member
47252 posts
Honey Beekeeper
  • Wedding: November 1999

In your case it was probably an error by the hotel staff.

Post # 4
Member
7430 posts
Busy Beekeeper
  • Wedding: October 2014

Are they perhaps the SO of a guest? When my husband and I travel, everything is booked in my name, because I have all the frequent flyer accounts, and I did not take his last name, so if we booked into a group set up by one of his friends, they might not recognize my name.

Post # 5
Member
1242 posts
Bumble bee
  • Wedding: May 2018

Horseradish :  might be onto something!

I have a rewards account for a hotel chain so I can get points as well as discounts. It’s common for me to help friends to book stuff with my account and then they pay me back instantly through Venmo.

Post # 6
Member
1746 posts
Bumble bee

It’s not unusual, I work in hotel sales. Most likely it’s staff error. Your hotel contact should be able to sort it for you.

Post # 7
Member
96 posts
Worker bee
  • Wedding: October 2018

Is your block information on your wedding website?  I have come across tons of couples wedding websites with their codes right out in the open.

Post # 8
Member
1540 posts
Bumble bee
  • Wedding: October 2019

caparker :  yes, it happened at my Fiance sister wedding. We went to hotel and used key to room with someone last name White (his last name White) and it wasn’t anyone in our family!!

I think hotel just assumed. So bad!

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