(Closed) RANT about Wedding Vendor… What do you think about this?

posted 5 years ago in Emotional
Post # 2
Member
5304 posts
Bee Keeper

I would cut someone slack if it sounded like a normally reliable and professional person who was dealing with a crisis, but the number of times she thought she sent you an email, the numerous mistakes and errors, a review from someone else saying she had similar problems. This is either a woman whose life is in such chaos and dysfunction that she cant run her business OR shes someone who is unprofessional, disorganized & unreliable and then is low enough to fabricate lies that manipulate you into feeling too guilty to complain. Either way, she sounds incredibly frustrating and incompetent. 

Post # 4
Member
8674 posts
Bumble Beekeeper
  • Wedding: July 2016

Yeah.. athe the beginning of your story I was like gee maybe she really is just having email issues..

But as it went on..  yeeeag. This lady is absent-minded and can’t take responsibility. Is her work pretty, at least? Cus $6 an invite for this service sounds ludacris. You sound like you’d have been infinitely better off just going with minted.com or something!

Post # 5
Member
372 posts
Helper bee

View original reply
mfox89:  Don’t you hate when poor customer service makes you feel like you are being a bitch?  I had to deal with an insurance claim for my daughter once and every month I’d make copies of the bills, mail them to him, then email him they were coming…..and every month he’d make an excuse they would be paid the next day……he kept saying it was a hard time for him (and I’d just did the same thing, mom died, dad broke his hip, daughter in accident across the country-so I know a hard time)……after 6 months went by and a collection agency wrote that my daughter’s credit would be ruined I finally called him and —-I had to scream at him—-I’m so ashamed, but don’t mess with my kids credit when it was his fault —he said he’d pay them tomorrow and I said NO TODAY and I wanted copies of the checks in my email that day which he finally did.  But I had to be mean.

Post # 6
Member
246 posts
Helper bee

Ahh! This all would’ve driven me crazy! I hope you get the missing ones today. I’m with 

View original reply
Kitty79 in that I hate when poor customer service makes you feel like you’re acting like a bitch! It’s the worst!

Post # 8
Member
393 posts
Helper bee
  • Wedding: October 2018

As a graphic designer 3 months for a damn invite is WAY too long. I could have had the design done in a week or less…hard copy to show you a little longer, depending on my work schedule. It ain’t difficult. Photoshop has a spell checker. It’s just obsurd that a professional would have that many mistakes. The email thing is sketchy too. I’m sorry girl 🙁 Glad the invites look good though, at the very least!

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