(Closed) Rant: Grrrr… Snobby Jewellery Salespeople – sorry long post

posted 6 years ago in Rings
Post # 3
Member
853 posts
Busy bee
  • Wedding: October 2012

Wow. Some salespeople just don’t get it. Maybe they are under tons of pressure to sell, but still!! No excuse.

Post # 4
Member
5993 posts
Bee Keeper
  • Wedding: May 2010

we went into Michael Hilll’s

say no more.  i have one gold and diamond ring from them and i had constant issues with the prongs snapping and diamonds falling out – took it to our jeweller (where i should have bought it from in the first place, this ring was a impulse buy) to have it done properly and no issues since

 

I couldn’t resist sniping back “Well, if it’s good enough for royalty…” That shut them up

ha!  good for you

Post # 5
Member
4327 posts
Honey bee
  • Wedding: January 1992

Perhaps you can tell your story to a corporate person who would reign in their staff a little better? That was a little uncalled for and quite off-putting.

Post # 6
Member
1131 posts
Bumble bee
  • Wedding: August 2013

I lI’ve your comeback!

Post # 7
Member
9824 posts
Buzzing Beekeeper

And this is why I avoid jewelry stores like the plague.

 

Post # 8
Member
3452 posts
Sugar bee
  • Wedding: September 2012

How rude!  I love sapphire engagement rings.  They are a beautiful alternative to a diamond.

Post # 9
Member
3482 posts
Sugar bee
  • Wedding: February 2011

“…as long as there are at least diamond side stones…”

Yes, Mr. Manager, because clearly you get to dictate what us poor misguided souls put on our own fingers. It’s only for the rest of our lives, after all.

Glad you got in the jab about the royals. If I’m ever in NZ I’ll be sure to go in and show him my diamond-less tourmaline rings. He’ll probably have a heart attack.

Post # 11
Member
1278 posts
Bumble bee
  • Wedding: November 2013

Funnily enough, I am not at all surprised that Michael Hill staff act this way! It is a store to avoid. There are so many wonderful, independent businesses out there to support, I would recommend trying one of them!

Post # 12
Member
30 posts
Newbee

@Miss Circe:  That is crazy that they acted like that.  We went to a local jeweler and started out with the setting first.  I knew I wasn’t sure if I wanted a Diamond, and I wasn’t completely sure I wanted one.  We (the jeweler and I) had discussed moissanite and I almost pulled the trigger on it until I got home with the pictures and kept thinking about it.  I called the next day in tears saying that it just wasn’t what I wanted, and if I really didn’t want a diamond, why was I getting something similar.  He was completely awesome and started suggesting other stones. He mentioned aquamarine, and I said “I had thought of that, but kept forgetting to bring it up”.  So he said he would bring in a stone for me to look at.  It took a while for it to come in, but it was well worth the wait.  After my boyfriend went and looked and we decided on the stone, even the jeweler kept commenting on how gorgeous it was.  When I came back the next day to drop off my dad’s wedding band to get sized for SO, he was still commenting on it and asked if I had it on yet!  

If you have any independent jewelers around you, I suggest checking them out as well.  This jeweler was referred to another friend when he got married, and it stuck with us.  We refer him anytime we can because we were treated so well, and the product is just breathtaking.  I’m looking foward to posting the finished product, but not until it’s officially on my hand!

Good Luck with your Sapphire hunt!  

Post # 13
Member
466 posts
Helper bee
  • Wedding: July 2012

@CupcakeLove:  Yep, we got ours from a small itallian jeweler who makes all jewelry on site. I admit, Fiance could have gotten a larger ring for the same price at a chain, but having a one off ring made by an old man who remembered by fiancé when we went in to get it resized makes what he paid so worth it

Post # 14
Member
4109 posts
Honey bee
  • Wedding: December 2011

I only had one pleasurable experience in a chain store where I didn’t feel like the salesperson was sizing me up & judging the whole time. She seemed to genuinely like her job & was super chatty, taking as much time as I wanted. And that’s probably the first and only time that’s happened to me.

 Unfortunately everyone who works at the small store Darling Husband got my ering from is a total dbag. I always feel pressured & like I’m bothering them. They always seem to be telling me what I want, not the other way around- I can’t stand that!

Post # 15
Member
58 posts
Worker bee
  • Wedding: September 2016

There’s a few Michael Hills in Melbourne Australia and luckily I’ve yet to have any issues with their customer service. My only concern is their ridiculously overpriced diamonds. If I wanted to pay 18k for a 1ct diamond that doesn’t have awedome stats then I would’ve gone to Tiff and Co!

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