- 6 years ago
I’ve been having issues with my videographer regarding raw footage from day one. She agreed that we could have it, and added it to the contract before we signed it. Then proceeded to keep questioning why we wanted it, what we were doing with it. Told me it might not even work on my computer because she has a Mac. I told her I had a Mac too, so she let that go. Then she told me she was having problems with the brand new USB I provided for her (she opened the new package herself). Said she couldn’t burn that much footage unless it was reformatted. When I asked what kind she needed originally, she only told me the size, which I bought. Basically, I feel like she’s been trying to discourage me from wanting the raw footage all along. Friday, I received it in the mail. I needed to buy new software to view it at all. Annoying, but fine. When I finally opened it, it was only 2 hours long. She was there for 5. When I asked why it was only 2 hours, she said it was because she knows what to film and what not to film. I’ve never hired a videographer before, but I was under the impression that she would be filming for 5 hours (minus breaks for food, bathroom, tape changes, etc.)
So my question is: Is this standard practice?
I mean, I really just wanted the footage to see the day from another perspective.. plus any funny/inappropriate parts that may have been cut out of the edited video. Now I’m kind of bummed. What does everyone think?