(Closed) Re-sizing: Should I have to pay? Is it worth arguing

posted 10 years ago in Rings
Post # 3
71 posts
Worker bee
  • Wedding: March 2012

Some jewelers will do it for free. I know where we got mine (Shane Co.) they do EVERYTHING for free. Sizing, fixing prongs, replacing diamonds etc. 

Maybe just call and ask first to see what their policy is?

Post # 4
2402 posts
Buzzing bee
  • Wedding: February 2010

your fingers might have shrinked since you had your size measured. also, it’s really hard to tell what feels right when you use the sizing thing, especially since it has all of those other rings hanging off of it, making it feel heavy. 

if you think it’s a matter of not choosing the right size, I don’t really think it’s the sales person’s fault. 

however, maybe they wrote it down wrong. if you asked for a 6 and you got a 7, then obviously they did it wrong and in that case, it’s their fault.  bring it in and ask them to measure your ring. can you remember what size you told them to make it?

Post # 5
487 posts
Helper bee
  • Wedding: October 2011

I don’t know. Did you say the size felt good when the salesperson was putting all the different sizes on? If you agreed to the size, then i kinda feel it’s your responsibility. How much does resizing cost anyway? Maybe you and the store could meet halfway on the cost?

Post # 6
3260 posts
Sugar bee
  • Wedding: June 2013

@jackndiane: The store sized me and I still needed to get my ring redone too. They resized it for free because the ring itself was super expensive so it was like a preferred customer type of moment but I don’t blame them for sizing me wrong in the first place. My ring fit me for the first few days I had it, but then your finger chub kind of carves out a groove where the ring sits, which in turn made the ring too big.

But I agree that if you told them that size felt good they can only take your word on it. Some people wear their rings really tight and some a little less, it’s up to the person who is trying them on to decide how they like it to feel.

I’m sure it doesn’t cost much to fix, and if you brought it up with them they may even cover it to keep a happy customer.

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