Post # 17
I paid over paypal and I opened a dispute but, I don’t think they will refund my money. I know people that have had gowns made by other online companies with very few issues. Here are the photos below. There are more stains and marks as well. I just couldn’t believe the seller’s response! She is not replying to any of my emails now. She said she couldn’t guarantee that that the dress would be clean!!!! What in the world kind of guarantee do they have then? Even if I ordered a $15.00 t-shirt and it wasn’t clean I’d be furious! This was much more expensive though! MUCH! Pictures are below. In NYC it costs a fortune to clean anything. Also note, there are many more marks on the gown and there is green threading on the bust. This is totally horrible.
Post # 18
Yes, it is the same website http://www.blingdresses.com avoid them at all costs. It isn’t just the item that is damaged, it was their response. Saying you cannot guarantee a clean dress and being completely unsympathetic to the buyer is *unbelievable…. *
Post # 20
i tell brides time and time again dont order from these replica crap chinese sites. all they do is rip you off not to mention take business away from authentic designers. lesson learned
Post # 21
yay you paid through paypal :). they are AWESOME at getting your money back, as long as you have enough evidence to prove it. Take lots of pics! Take pics of the upper 1/2 of the dress, then the lower 1/2, than a close-up of each stain on the dress & submit it with your paypal claim (if they have a space for that). Keep a folder of all those pics on file too. You’ll need to show that the dress is really dirty for them to refund you. You’ll probably be out the shipping, but sometimes paypal will give you that too.
Post # 22
You can’t get your money back through paypal ever unless you pay for an ebay item. I was on the phone with them for 1/2 hour this morning. They said any claim is rejected even with proof. They don’t protect the buyer unless she pays for an item she bought on ebay. You can contact your credit card company though to dispute it. I paid through my checking account.
Post # 23
PayPal has protection for non-ebay transactions. It’s called PayPal Buyer Complaint Policy.
What is PayPal Buyer Complaint Policy?
Question : Answer : PayPal Buyer Complaint Policy offers protection for purchases on or off eBay that are not eligible for PayPal Buyer Protection.
You can file disputes for Items Not Received (INR), or for items that are Significantly Not as Described (SNAD). However, recovery of any amounts is not guaranteed and is limited to the amounts that PayPal can recover from the seller’s account, even if PayPal makes a final decision in your favor.
Find out more about our PayPal Buyer Complaint policy.
PayPal’s Protection Programs for Buyers help you if you encounter either of these problems:
3.7 SNAD Definition
An item is Significantly Not as Described if it is materially different than what the Seller described in the item listing. Here are some examples:
An item is not Significantly Not as Described if it is materially similar to the Seller’s item listing description. Here are some examples:
- The defect in the item was correctly described by the Seller.
- The item was properly described but you didn’t want it after you received it.
- The item was properly described but did not meet your expectations.
- The item has minor scratches and was listed as used condition.
Post # 24
Yes, but they don’t actually seize the funds and decide in your favor no matter what evidence you submit. It is just a forum to give you an opp to communicate with the seller or buyer. I run a business and I know this all too well. Paypal has a forum and a dispute center for all transactions but, they don’t get involved otherwise. You have to work things out. Even if you attempt to escalate it to a claim- they don’t investigate it unless you have purchased the item in question on ebay.
Post # 25
I am so glad I came across this post. I was in the process of ordering from this company, but my inner self was holding me back. I am so sorry for your misfortune and that you have to endure this madness. Yesterday I was online trying to get to the website and was unable to get on. I just assumed I typed in the wrong info. After searching for awhile I gave up. I then remembered they responded to a question and I checked my acct here. Yes, it was the correct web site but it was redirecting me to a whole new site. I figured something had to be up…then I stumble upon this. I have been weary of trying these on line stores but I make sure to read there return policies. If they do not offer a return policy or will not work with you to guarantee your happiness as a customer, I move on. Again…so sorry that you are going thru this MESS!
Post # 26
There are better companies out there if you want to design your own dress and have it made!!!
Post # 27
Yeah, I’m sorry that you had a bad experience, but there ARE companies out there that are reputable. I LOVE LOVE LOVE my China replica dress!
The spots don’t look quite as bad as I’d imagined from your original post – I was expecting foot long grease stains or something, haha. Are they on the underside of the skirt? They most likely won’t even show or can be drycleaned out no problem.
Post # 28
Hey daydreamwanderer, where did you purchase your ‘good’ replica?
Post # 29
Here’s the thread with photos of daydreamwanderer’s dress..
My China bought replica dress
Post # 30
Did you pay via PayPal with your Credit Card or Bank Account? If credit card and the dispute option doesn’t work, submit a chargeback via your credit card company.
Post # 31
I’m so sorry you had a bad experience. Like Daydreamwanderer, I purchased a dress from China and it came in better condition than the one I purchased from a US store. The dress from the US store had a broken strap and two black streaks about the length of my hand on the outside of the skirt and a 3 day return policy. It just depends on the company.