(Closed) Reception Drama!

posted 9 years ago in Reception
Post # 3
Member
3526 posts
Sugar bee
  • Wedding: August 2010

I would go directly with the Owner. I’m always of the opinon that employees will never care as much as owners because they are after all just working.

Your situation is exactly why we dropped a venue as a contendor because they did not allow tastings prior to booking them and then only 4 months before the wedding.

I hope it all works out!

Post # 4
Member
302 posts
Helper bee
  • Wedding: June 2009

That is entirely too much for a tasting.  I would stick with the new coordinator.  No point in working with the owner who doesn’t seem to know how to treat a bride!

I can’t believe the tasting costs that much.  If you are spending a decent amount on F&B that tasting should be free!!!  My tasting was complimentary and the second one we would have to pay.

If you are worried about the cost, I would just skip the second tasting. Or if you really need to have a tasting, just ask for a tasting of one particular entree that you are worried about.  Maybe they will cut the cost if you only want to try salmon cooked two different ways.

Good Luck!

Post # 5
Member
302 posts
Helper bee
  • Wedding: June 2009

One more thing. I’m confused. Who doesn’t care for you very much the owner or the coordinator? Go with whoever is nicest too you.

Post # 6
Member
119 posts
Blushing bee
  • Wedding: June 2010

I agree with Gerbera. The owner will care more because they are supposed to be working for you. They don’t want a bad review, and because the employees were not willing to cooperate with you she may be more understanding of what it is you’d like.

Post # 7
Member
2249 posts
Buzzing bee
  • Wedding: March 2018

Does what you pay for the tasting apply to the deposit once you book? That is how ours was.

Post # 8
Member
677 posts
Busy bee
  • Wedding: November 2009

If the owner wasn’t providing fantastic service and doing their best to make sure you and your FI were happy (within reason of course), I would be looking elsewhere. If the owner didn’t run their business with the goal of excellent customer service and making guests happy, esp. in this economy,…I’d be concerned. Your tastings should really be free, even if you wanted a second they should be accomadating.

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