Reception Venue Changed Their Offerings

posted 2 years ago in Food
Post # 2
Member
687 posts
Busy bee
  • Wedding: October 2018

How about contacting them first with your concerns?`Is it possible that their menus are seasonal and depending on which season it is, some things might be pricier? Like where I live asparagus in spring is super popular but also super expensive – a menu suggestion with asparagus would be a lot more pricey than a fall menu with pumpkin.

Post # 3
Member
2109 posts
Buzzing bee
  • Wedding: August 2014

Are the prices in your contract? Just because you saw price changes on their website doesn’t mean they are going to charge you that.  I don’t think they are held to the same menu offerings unless that is also in your contract, but I think you can ask about that.  They have to adhere to what is in their contract, but unless they specify that they offer 3 passed apps and steak and mahi mahi, I think you are out of luck there.

Post # 4
Member
2858 posts
Sugar bee
  • Wedding: November 2018

If your contract says that prices and options change upon availability you’ll just have to roll with it. Menu items are generally seasonal like a pp mentioned and certain items are more expensive thus the price hike. You could always ask but it sounds like both of your concerns were clearly addressed in your contract so I’m not sure how much footing you would even have. 

Post # 5
Member
4559 posts
Honey bee

Food is seasonal and perishable and costs fluctuate based on supply and demand.  Many places review and alter their menus and/or prices at least yearly.

You said your contract doesn’t mention it could change, but unless your contract expressly locked you into those menu options and prices then the assumption is it can change.  A contract only outlines what is promised or guaranteed – if you don’t put it in the contract it is not guaranteed.  So does your contract guarantee your menu at the previous prices?

This is why it is important to be as detailed about EVERYTHING in your contract, take nothing for granted as “common sense” or implied, and make sure even small things that you don’t think need to be expressly stated are outlined in your contract, especially if it is important to you.  And most contracts have clauses that leave certain things to the discretion of the vendor.  For example, If you toured the venue when they had navy tablecloths and you really liked it, you can’t assume they will still be available and need to add a clause to your contract.  But if you didn’t specify a color and now they no longer have navy, they are free to substitute as they deem fit.  And in the case of seasonal or perishable, they will likely only guarantee an equivalent and have a substitution clause from the start.

 

Post # 6
Member
876 posts
Busy bee

The menu changes–unfortunate but yes, food is seasonal and they may have changed suppliers. Unless your contract specifically stated the package included those entrees, I think you’ll just have to make new entree choices.

The lack of passed apps at cocktail hour would really bother me though. Does your contract state that the price includes the apps?  If what you agreed to was the apps, then they should be bound to offer them because that’s a pretty significant difference. With the entrees, at least you are still getting an entree, even though it might be different than what you originally wanted. But to remove food at cocktail hour entirely means that you signed a contract expecting to have something and now you’re not getting it AT ALL.  There’s no substitute/equivalent being offered, at least from what you’ve posted. You should definitely contact them.

Post # 7
Member
13657 posts
Honey Beekeeper
  • Wedding: November 1999

Your contract stipulates what you and the venue agreed to.  If it says passed apps, you should still be able to get that.  Review your contract and talk to your venue about the changes. 

Your contract should said what price you agreed to, and that shouldn’t change because they have a new pricing structure.  That’s the entire point of a contract.

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