Post # 1
I haven’t been much about writing boards on here or anything of that nature… but i’ve read a lot of them and commented a lot as well. I’ve noticed how helpful and supportive everyone is and i’m in a position where i need people to tell me that it is going to work out… b/c i am skeptical! =(
I have been engaged since Sept 2009 and within 2 months of my engagement my fiance and i met with our reception venue and discussed everything from food selections, time frame of the evening, cost, venue policies and minimum purchase requirements… You name it, it was discussed. I took notes to prove it! Then yesterday we had our final meeting with them and everything was just the same.. budget came in right where they had estimated for us, none of our food selections changed, head count remained at 250.. it was perfect.! It couldn’t have worked out better!
So, i leave on cloud 9 thinking.. i am getting married to the man i adore in 3 weeks and this celebration is going to be everything i ever imagined! THEN..i get a call about an hour later from the owner saying they need to speak with us ASAP. So i call them back and ask what they needed.. and she says to me “hi there, i’m sorry but we’ve made a mistake and we never added in any of the cost for just having your reception here at the venue or any of our overhead costs and then proceeded to explain to me that our bill would double”.. I could not even breathe! WE have spent a year saving our money to pay for this day, specifically the cost of the reception and doubling our budget is not possible. I had to end the call because i was in tears and a hysterical mess! I called my fiance and he also called them and they are not budging.. they said that WE need to be more reasonable.. EXCUSE ME?!
To add more havoc to this situation… we have 250 guests and this particular place is the only place in our area that will even hold that many people. We live in a very small town and there are just no alternatives when u have a large guest list.
So here i sit, absolutely beside myself of what to do!! I am literally sick over this situation… how can someone do that is what i don’t understand. I am sitting her looking at the page with all the costs, policies, etc. (let me add that there is no page to actually sign) and it says not a single word about any of these fees.
One final kicker…. as my fiance spoke with the man that owned the venue, he was trying to get some info from the guy as to what they are justifying these costs for.. he said to my fiance ” Well, we are getting a new parking lot next week at the tune of $7000 and someone has to pay for that.”…. NOW.. .close your mouths ladies b/c i know mine about hit the floor…Is this really happening!!??
Post # 3
Do you have a “contract” with them? Do they detail your costs in this contract? I would say you can take legal action against them since they are changing the terms of your negotiated contract. If they neglected to charge you for items or upcharges and did NOT include it in your contract then that is THEIR problem. Get all your documentation in order and go meet with them in person. I find that is often more effective than over the phone. Good Luck!
Post # 4
Do you just have your notes? Did you get something in writing from them at any time?
Post # 5
I’m sorry…did you just say that they are expecting YOU to pay for their new $7000 parking lot?!?!?!?! WHAT?!
Ok. Breathe. Yes – this is OUTRAGEOUS. However, it sounds like you have some kind of paperwork or contract that outlines all the costs and what will be included with the reception, so you are probably ok. You or your Fiance need to talk to the manager again (when you are not hyperventilating and enraged), go over the contract and the details you agreed on and discussed and make sure they follow through on their end. They cannot just start tacking on extra charges without sufficient reasons at this point. It was not in your contract and therefore it is NOT ok to charge for all this extra stuff.
I really hope this all works out for you because that is last thing you want to deal with at this point in time. Good luck 🙂
Post # 6
OH. MY. GAWWWWD. ARETHEYSERIOUS?!?!?
My advice is to gather up everything you have, and go and meet with them again in person with your fiance, and if they still are not being reasonable, you may even want to consult with a lawyer as to see if you have any recourse. Technically they aren’t breaking the law, but sometimes a scary letter from a lawyer is enough to terrify a bully into backing down.
Post # 7
OMG! That is COMPLETELY unprofessional of that venue and I cannot believe they are throwing that at you at the last minute! Is the owner not budging at all or what? I cannot believe that he is somehow willing to lose ALL of your business because of his greed, mistake, whatever it is (doesn’t matter – he had a responsibility and BLEW IT!). If you have something, anything in writing from the venue, regardless of whether it is signed I would be willing to be you have some rights here. They led you down the path of the lower cost for a year and its not like you’re planning a dinner for five peeps or something? It’s a wedding! UGH…totally feeling for you right now. I hope everything works itself out. Hang in there.
Post # 8
I agree, I would (both you and FI-in person) meet with them again-with your paperwork, and if they didn’t back down, I would tell them that I am heading straight to a lawyer’s office!!! Keep us posted!!! Also, if necessary to find another venue ( I doubt you will need to) Maybe we could find a venue that isn’t too far away.
Post # 9
OMG!!! I am sooo sorry! Do you have any signed paperwork/contract with those numbers on it? They can’t make you pay for something that wasn’t previously agreed upon when signing the contract.
But even if you have to go somewhere else it will be okay and might actually end up being even better!
Post # 10
Did you guys have a contract? ANYTHING in writing from them would be helpful – even an email or something like that?
Post # 11
I’m so sorry- my heart was racing when I read this so I can only imagine the stress you are feeling.
Your wedding day is the same as mine, and I know the Mid-West has unpredictable weather. However, you may want to find an outdoor space and start pricing out rentals for tents/chairs/tables/dinnerware as a back up in case you cannot come to an agreement with your venue. It’s probably the only place you will be able to fit 250 people is outside.
Post # 12
Where county in IL are you in? I could start looking for a venue. What is your decor/feeling of your wedding like?
Post # 13
Is it in the contract? I would definitely have a lawyer look at that contract. That is horrible! I am soo sorry that they would do something like that to you. Keep us updated. ((HUGS))
Post # 14
I too am confused about why there isn’t a contract in place for the exact amounts. If there isn’t a contract in place, unfortunatey you really don’t have any legal standing. What they are trying to do to you is ridiculous and they have terrible business practices and you can report them to the better business bureau and give them all sorts of bad reviews, but unless you have a contract you can’t force them to hold the reception at the price you discussed.
Post # 15
*picking jaw off the floor* OH MY. I am so sorry!
Post # 16
Maybe I’m out of line here (bees, call me out if I am!!!)…. But, would it in your next conversation would it be bad to mention something along the lines of, “I’m very active in the online wedding community. I’ve had such a positive experience up until this point and I would hate to be forced to write a negative review because of this discrepancy.” Just a thought…