(Closed) Reception Venue.. NOT the same room I put a deposit on

posted 8 years ago in Reception
Post # 3
5823 posts
Bee Keeper

If you never signed a contract, then what you had was a verbal contract agreement.  Because the employee who made the promises no longer works there, you are entitled to your deposit back if the hotel is not willing to honor the agreement made.  I would contact them and let them know exactly what happened, and tell them you would like your deposit back.  Explain to them that you cannot meet the minimum required, so of course you would not have booked that space in the first place.  Hopefully they are pretty easy-going about it, just make sure that when you talk to them you are polite and factual and explain that their former coordinator messed it all up.  (Absolving THEM of blame is a good way to grease the skids…notice I said “blame” and not “liability.”)

Post # 4
2208 posts
Buzzing bee
  • Wedding: July 2010

You’ve got good advice. The legality of it depends on the complex law of agency, so I can’t give you particularized advice without knowing a whole lot more. However, sometimes common sense just works out better. Give them a call, tell them that you would like to have the wedding there, but that the conditions they have informed you of will not work. Then just ask, what can you do for me? They may offer a good deal, or they may offer the deposit back.

Post # 5
1067 posts
Bumble bee
  • Wedding: October 2010

You should be able to get it back since there was no contract signed and their employee at the time misinformed you. It would make a good argument. Maybe though consider working something out with them, maybe they would be willing to come down, but if they are not, I thik you should try and get your money back.

Post # 7
1752 posts
Buzzing bee
  • Wedding: June 2010

How awful!  I’m so sorry you are going thru this.  Everyone gave great advice..  you should def. try your hardest to get that deposit back..  You still have like 7 months, and some people plan entire weddings in that time.  Hopefully you can find something that you love.. but don’t give up on your dream reception if you can find a way to make it happen.

I know the feeling of getting completely deflated after something goes wrong.. but give yourself time to figure it out, and on to the next search.

Good luck.

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