Post # 1
i was shown a hotel in January for my wedding reception in December. The next week we put down our deposit. Beginning of March we were just at the point of getting our contract together, make menu selections etc. Then all of a sudden my wedding consultant never got back to me ( Never got the contract) A few weeks later (now) I called the hotel and found out he no longer works there and a lot of the information we got was wrong.
We are now being told the room we put a deposit on has a food & beverage minimum that we will not come close to meeting. The room that our minimum will work for is 1/3 of the original room (the actual room with a divider to make it small) and it is way too small and I hate it! I never would have put a deposit on that room.
Can I get my deposit back? Should I demand the room we were shown for the price we were expecting to pay?
There is a different place that has my date open but it would need a lot more decorating and its not a hotel and a lot of friends planned on staying at the hotel.
We are thinking about just having a party at home instead now I really dont want anymore stress. We are getting married in the Bahamas so we wouldn’t have any wedding planning stress.
Post # 3
If you never signed a contract, then what you had was a verbal contract agreement. Because the employee who made the promises no longer works there, you are entitled to your deposit back if the hotel is not willing to honor the agreement made. I would contact them and let them know exactly what happened, and tell them you would like your deposit back. Explain to them that you cannot meet the minimum required, so of course you would not have booked that space in the first place. Hopefully they are pretty easy-going about it, just make sure that when you talk to them you are polite and factual and explain that their former coordinator messed it all up. (Absolving THEM of blame is a good way to grease the skids…notice I said “blame” and not “liability.”)
Post # 4
You’ve got good advice. The legality of it depends on the complex law of agency, so I can’t give you particularized advice without knowing a whole lot more. However, sometimes common sense just works out better. Give them a call, tell them that you would like to have the wedding there, but that the conditions they have informed you of will not work. Then just ask, what can you do for me? They may offer a good deal, or they may offer the deposit back.
Post # 5
You should be able to get it back since there was no contract signed and their employee at the time misinformed you. It would make a good argument. Maybe though consider working something out with them, maybe they would be willing to come down, but if they are not, I thik you should try and get your money back.
Post # 6
Thanks for all the advice!!!
Post # 7
How awful! I’m so sorry you are going thru this. Everyone gave great advice.. you should def. try your hardest to get that deposit back.. You still have like 7 months, and some people plan entire weddings in that time. Hopefully you can find something that you love.. but don’t give up on your dream reception if you can find a way to make it happen.
I know the feeling of getting completely deflated after something goes wrong.. but give yourself time to figure it out, and on to the next search.