(Closed) reception venue vent (before I lose it)

posted 5 years ago in Reception
Post # 3
1755 posts
Buzzing bee
  • Wedding: October 2014

@vorpalette:  The payment issue, you’ll have to wait and see about.  But given the lack of communication with this coordinator, would it be an idea to maybe book an appointment with her to go over your wedding details together in person?  That way you could hopefully get on the same page, she’d be up to speed and have a face to put with the name and more readily know which bride she was dealing with when you communicate?

Post # 4
238 posts
Helper bee
  • Wedding: January 2014

I agree with PP. I would email her and tell her that since there seems to be a bit of confusion and a serious communication problem, you want to come in and meet face to face and go over everything. Our coordinator has had me come in to meet twice in addition to many emails, just to be sure we are clear on everything so far. I would be freaking out if I were you too! This sould be the simple part!

Post # 5
12068 posts
Sugar Beekeeper
  • Wedding: May 2014

ditto the PP – call her, set up a face to face meeting.  I’m wondering if she got overwhelmed taking over for L as she was coming in to the middle of the process.  It’s not an excuse, if I was the new girl I would have scheduled appointments with all of the couples – time consuming yes, but comletely worth it – to make sure I understood the complete vision of the couple and what had been and hadn’t been discussed and agreed on.

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