(Closed) Remodel Newbie, Contractor nightmare, what to do?

posted 4 years ago in Home
Post # 2
Member
5954 posts
Bee Keeper
  • Wedding: May 2014

 

newbridetobe12345:  Oh that’s terrible!! What a nightmare. And I have 2 contractors coming today to give bids. yuck.

If it were me, I’d look up the (not sure of the name), but the contractors association thingy in your state and report him. I’ve looked up contractors I’ve hired just to make sure their license is still valid and all. I’m sure there must be a place there to file a complaint. People DO need to know because they cost a LOT of money.

Post # 3
Member
327 posts
Helper bee
  • Wedding: July 2017

What a mess! I’m so sorry about what you have had to go through. This is why I always tell my clients (I’m an architect) to withhold a fairly large portion of the fee (20%) until completion. This happens more than any of us realize. One of my most recent clients (also a good friend of mine) hired a contractor who gave them the lowest bid (which was impossibly low) and I warned them that it probably wasn’t the best idea but they insisted that he was young and trying to get his foot in the door so thats why his number was low, not because of bad quality work. Well he just stopped showing up one day and basically took off with a majority of their money. It was a huge mess.

I would definitely report him on Yelp and Facebook and anywhere else you can think to write reviews. He can only play the anti-semetic card once before it seems a bit fishy. Be straightforward in your review as to why he did not do a good job and how his work was not quality work. Refrain from discussing him personally and I don’t think that there can be any material found to be slanderous or of personal matter enough for the review to be removed. Good luck Bee and I hope you found a GOOD contractor to come in and fix your issues.

Post # 6
Member
1570 posts
Bumble bee
  • Wedding: March 2017

newbridetobe12345:  I would boost your yelp profile just a bit by writing a couple other reviews, add a couple friends on Yelp, and include pictures of your contractor review. It’s hard to say you are lying when you have photos. Maybe include a photo of an invoice or something that has their letterhead/logo (as long as it doesn’t have your personal info on it) so they can’t argue the damage came from elsewhere.

Post # 7
Member
289 posts
Helper bee

 

newbridetobe12345:  You definitely should report him to your state licensing board. 

Post # 8
Member
40 posts
Newbee

Report him to your states licensing board, maybe a negative review with the BBB (Better Business Bureau) if that still exists, and if you paid by credit card, file a dispute. 

Post # 9
Member
3473 posts
Sugar bee

1. Hire an attorney and file a suit against him. 

2. Lodge complaints with the Better Business Bureau and your state licensing board. The more you provide them with, the higher the likelihood that the complaint will not be dismissed.

3. Dont post on Yelp etc. until you win the lawsuit. 

For those that are renovating in the future:

1. Research the contractor via all available resources. Search your state licensing board, BBB, Yelp, Facebook, etc. Google the living daylights out of him and any permutation of his name. You can also search your secretary of state’s  website to see all other businesses for which he is an officer. Google the hell out of them too.

2. Research his litigation history – company, owner(s), other businesses (see #1) in your county and surrounding counties. Dockets, at a minimum, are usually available online. 

3. Ask for multiple references, particularly in your immediate neighborhood.

4. Ask around, particularly any friends in a related field to construction.

5. Ask for a copy of his insurance certificate and his loss runs for the last three years (list of all claims made against his insurance policy). Confirm that he has adequate insurance. 

6. Enter into a contract. Strongly consider hiring an attorney to review it before signing it. If not, research your state’s or other consumer protection group’s forms to see if they offer a standard contract designed to protect consumers. Include a damage clause which costs the contractor money for every day he exceeds an established deadline (subject to force majeure).

7. Pay on % of completion (should be addressed in your conrract). Hold back 10-20% retainage from each payment so his work is always slightly ahead of your payment. If you have enough scratch to hire an architect, make sure your contract with them requires them to sign off on the % complete for each invoice. There are standard AIA forms.

8. Before you sign the contract, make the GC add you as additional insured on their insurance policy and make them instruct the insurance agent to send the certificate evidencing this directly to you. The insurance requirements should be included in the contract.

9. Go to the site everyday.

10. Don’t take any shit. 

That is just a start. Oh, and check your state’s sexual predator list.

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