Post # 1
Did you all go to actually meet with the limo company and see your specific limo prior to booking? What types of questions did you as the limo company?
I guess in my head I see it like, a limo is a limo, and their quotes that I have should be sufficient, but things I’ve read online makes it seem like you need to go and actually sit in your exact limo…
Post # 3
I looked at what they had online and that was about it.
Post # 4
We just called and specified what color we wanted. I’m not too particular about it though.
Post # 5
I just looked online and then called and made the reservation. Make sure you ask about seating. My limo said that the 10 passenger limo will seat 8 comfortably, so they recommended (since I had 10) to go with the next biggest limo.
Post # 6
I just looked online. I ended up going with the company my friend used for her wedding though so technically I had seen the limo and charter bus already
Post # 7
It depends a lot on the company. We picked one of the bigger companies in our area. We see their vans and busses everywhere. We know they’ve been around for a long time and they have a big fleet and must be making their customers happy or they’d not grown as dominant as they have. So I just looked online and told them what I want. I don’t see the need to do an in-person visit because I don’t have any real deal-breakers on the limos and shuttle, as long as it’s clean and nice I couldn’t care less if the interior is blue or grey.
If you’re dealing with a smaller company or a mom-and-pop I’d definitely go in person before signing a contract. I’d ask about overtime charges (if you’re 15 minutes late and the driver works past the contracted schedule, do you pay 15 minutes or a full hour?) and what their backup plan would be if the booked limo has to unexpectedly go out of service. I’d also be sure I understood their cleaning charges, if they do fuel surcharges, and their policy on alcohol in the car (for passengers and not driver, of course).
For something important like a wedding, I’d not do business with any vendor that didn’t have at least one extra car, or an agreement with another company to use theirs in a pinch (organized between companies, not with you).
Post # 8
@fishbone: I’m in Arlington — so I’d be really interested to know who you picked!
Post # 9
I looked online and viewed the photos of all the vehicles they had and then called to book. But, I used one of the biggest limo companies in my area and I constantly see their buses, shuttles, vans, etc. driving all over the place so I know what to expect.
Post # 10
I am really lucky! My sister owns a Limo and Party bus company.
I didn’t want to ask her to put her people to work on my wedding day, but she was almost offended when I suggested I would just rent a passenger van to transport everyone from a vacant parking lot to our venue(that has no parking).
Post # 11
If I had a do-over I’d definitely make an appointment and see the limo I’d be getting the day of. Everything looked great online and it was fine talking to them on the phone, but when the limo showed up to pick us up it was like from the ’70s or something, rattled around like it was falling apart when it moved and the a/c barely worked. I guess you get what you pay for though…it was 1/2 the price of everything else ($500 v. $1000 for 4 hours)…not sure if it would have been worth an extra $500 for a little nicer limo – it did its job…just wasn’t quite as luxurious as I imagined renting a limo to drive us around would be…
Post # 12
I booked at a bridal show; they had different limos on site for viewing.
Post # 13
We actually went to the place, “toured” all the limos & then booked it. I think it’s best to go look.. you never know what they’re going to look like inside.. and going inside them gives you a feel for what it’ll be like that day. One we went in that was brand new felt really narrow, like I’d have to squeeze to walk through it (we got a limo bus) so we ended up going with an older model that felt a little more spacious. If we hadn’t gone & looked I probably would of booked the new one, just because it’s new.. so I’m glad I looked at them before I booked.