- 5 years ago
- Wedding: June 2013
So I went to this bridal store with my Maid/Matron of Honor about 2 months ago, when I was still deep into my dress search. This is for the MD brides, who are searching for a decent dress shop….
All I can say is: AVOID, avoid, avoid. Avoid at all costs, unless you want to be treated like dirt stuck to the bottom of someone’s shoe.
The store itself is in a strip mall, which is not out of the norm. The store itself on the inside is not set up like a high-end bridal store, more mid-level, with dresses on racks, manequins, hanging on the walls, etc… just like a prom dress store in the mall. The lighting is harsh and florescent, and they haven’t done much to make the shop feel bridal or special. There are about 2-3 dressing rooms, and a small catwalk area with mirrors. The store has two areas of bridal dresses, and then another large area full of prom dresses, quincenera dresses, pageant dresses, and some evening dresses. They do not “pull” dresses for you here, instead you choose your own from amongst the racks. I can’t say if the bridal attendent will help you out in the dressing room, however from my experience she does not.
The woman I had assisting me was unbelievably rude and unwelcoming. I was told in no short order that my budget was way too low (it wasn’t), that she found it unbelievable that I hadn’t chosen wedding colors yet, and that the only REAL way to find a wedding dress was to try on 5 dresses and then choose “the one” from those dresses. Ooohkaaay. The woman did a really great job of insuinating that I clearly didn’t want to get married because I hadn’t found a dress yet…unreal. If I had actually cared, or if this had been my first stop for a dress, I would have probably have been in tears from the way she treated me.
Because I didn’t feel like just scuttling the visit right then and there, I nicely explained the gist of what I was looking for, was very specific about the dress type that I wanted – chiffon or organza, maybe tulle, floaty, a-line, no heavy beading, no heavy satin, no lace, etc. So she’s like “well, lets see if we have anything in your budget” like it was such an inconvience for her to even show me some dresses. And on my walk around the store, I realized one thing….they had only lace and/or heavy satin dresses…exactly what I told her I was not interested in! There was not ONE dress I wanted to try on! Not one! It wasn’t my budget that was the problem, it was the selection! It took me three times of going over their racks until I found a possible dress to try on, but when I asked her if I could see it, she didn’t even bother coming over to help me take it back, and she certainly didn’t help me get into it, and didn’t even try to pin it smaller so it looked better on me.
So I was like, ok, this store is a bust for me…. so I’m like, can I see your bridesmaids dresses? And she huffily replied: “We don’t have those here.” Ohhkaaay #2 (a bridal store that doesn’t have or carry Bridesmaid or Best Man dresses? what??) I finally convinced the assitant to pull some evening dresses for my Maid/Matron of Honor to try on. We did find some nice evening dresses for my Maid/Matron of Honor, but at a very high pricetag for the quality, the quality was just average. The assistant was much nicer and more helpful to my Maid/Matron of Honor, but that really didn’t make up for the way she treated me.
I really tried to give this store an open mind, but from the first few words out of the assistant’s mouth it all went downhill. She was so unhelpful and rude it really boggled my mind. The assistant had such a huge attitude, and she acted like it was the best designer shop in the whole of MD….and it wasn’t! The quality of dresses was just average, could not be considered designer by any stretch of the imagination. Everything in the store was more on-par with Davids Bridals, to be honest. At that point in my dress search I was very familiar with how each designer’s dresses actually looked…and I didn’t see a single one of the designers that they advertise on their website. My assistant’s quality of service was so sub-par it was almost unbelievable…I walked out of there going “did that really happen??” In all the bridal stores I’ve been to for the entire 6 months of my dress search, not a single store came even close to being as atrocious as this one.