Post # 1
So I have (well, I have been HAVING) ring drama.
When I got engaged I got a size 8 ring – that ring should have fit me but I dropped a lot of weight and it literally kept falling off.
Fiance insisted we go get it resized, so we took it to a really nice (supposedly) jewelery store to have this done because we bought my ring online from a store in California and we live in Florida.
Anyhow, so they sized me at a 7. I went to pick the ring up and a diamond was missing! GAH! It was a teensy pave set one on the band, but I noticed the gaping hole. We immediately turned around (had already left the store) and gave it back totally annoyed.
Later that week I go to get it, it has the diamond back, and then I actually bother to try it on and it was waaaaay too small. Apparently I’m a 7.5 – not a 7. I put the ring on and literally ripped skin off of my knuckle trying to get it off.
So we take it back again to this store, all gets fixed or so I thought.
Well, last night I’m taking my ring off and accidently dropped it from the ring dish onto the desk (not a grande fall) and the SAME FREAKING DIAMOND CAME OUT.
I am furious! Luckily I HAVE the diamond so I don’t have to pay for another but I am pissed! I don’t want to take it back to this same store because obviously they don’t have their shiz together but I feel like I should call and complain? Talk to a manager? I have no idea – I am really upset but don’t know that it would do any good. I plan to bring my ring to be fixed to another local jeweler that my boss has been using for years, but of course now I’m going to have to PAY to get it fixed again!! ARGH!
I am seriously so annoyed. They clearly didn’t retighten all the diamonds (which I PAID for in the cost of the ring resize) and I asked them and was super anal about them checking this considering they sent me home with a stone missing the first time. ARGH! Any advice?
Post # 3
Yes, call a manager.
Depending on his response either let them try again for free (hopefully) or find a jeweler elsewhere.
So sorry this is happening! And the same stone!!!!!
Post # 4
@axeyourmakeupkit: I would like them to try again if they offered for free (because I am so annoyed) – but at the same time, I’m nervouse to take it to them because what if the diamond falls out AGAIN and I don’t notice??
Ay yi yi.
What to do… :/
Post # 5
I’m sorry you ran into some issues with the ring. Unfortunately, you can’t tighten pave set diamonds – there are no prongs to tighten really. it’s tiny little nicks of gold holding the diamonds in. because that one diamond is a recurring issue, see if they can add a little gold or something. pave rings are notorious for losing diamonds because they are delicate and there is such little gold holding the diamonds in. and stretching the gold with the sizing might be disturbing the diamonds set in the shank (not sure if this is wear the diamond is missing from).
talk to the manager and try this other jeweler. also see about getting your ring insured if you don’t have already or adding more coverage for repairs like this.
Post # 6
Call the manager or owner or head office and tell them what happened
Post # 7
This is pretty common with pave settings, unfortunately.
Post # 8
Yikes! I hate to even say this, but this is why I don’t have my original ring. Resizing certain types of rings can really mess things up, and my original ring did the exact same thing with the tiny side stones falling out. 🙁 I would be furious too! Definitely call them and tell them it’s happened twice and see what they will do for you.
Post # 9
Unfortunately, this is common with pave set rings. I agree with others that you should talk to the manager; them handing you the ring missing a diamond is just sloppy.
Post # 10
I had a similar issue…when my fiance purchased my ring, he got it in a size 6. Well, it turns out I’m a 4 3/4 so we needed to get the ring resized. About a week after it was resized, I had one of my pave diamonds fall out. When we took it back to the jeweler, they said that when they sized the ring down (by removing some of the gold), it put a lot of pressure on the small pave diamonds and that they will most likely keep popping out. So, at no cost to us, the jeweler ordered a brand new band (the band itself cost about $1000 so I was suprised they did this) in my size and reset the main diamond. That was over a year ago and I have had no issues since.