(Closed) ring drama – need a vent – diamond keeps falling out

posted 6 years ago in Rings
Post # 3
2009 posts
Buzzing bee
  • Wedding: November 1999

Yes, call a manager.  

Depending on his response either let them try again for free (hopefully) or find a jeweler elsewhere.

So sorry this is happening! And the same stone!!!!!

Post # 5
716 posts
Busy bee

I’m sorry you ran into some issues with the ring.  Unfortunately, you can’t tighten pave set diamonds – there are no prongs to tighten really.  it’s tiny little nicks of gold holding the diamonds in.  because that one diamond is a recurring issue, see if they can add a little gold or something.  pave rings are notorious for losing diamonds because they are delicate and there is such little gold holding the diamonds in.  and stretching the gold with the sizing might be disturbing the diamonds set in the shank (not sure if this is wear the diamond is missing from).


talk to the manager and try this other jeweler.  also see about getting your ring insured if you don’t have already or adding more coverage for repairs like this.

Post # 6
4713 posts
Honey bee
  • Wedding: January 1998

Call the manager or owner or head office and tell them what happened

Post # 7
11747 posts
Sugar Beekeeper
  • Wedding: November 1999

This is pretty common with pave settings, unfortunately.

Post # 8
365 posts
Helper bee

Yikes!  I hate to even say this, but this is why I don’t have my original ring.  Resizing certain types of rings can really mess things up, and my original ring did the exact same thing with the tiny side stones falling out.  🙁   I would be furious too!  Definitely call them and tell them it’s happened twice and see what they will do for you.  

Post # 9
4477 posts
Honey bee
  • Wedding: November 2012

Unfortunately, this is common with pave set rings.  I agree with others that you should talk to the manager; them handing you the ring missing a diamond is just sloppy.  

Post # 10
2 posts
  • Wedding: December 2012

I had a similar issue…when my fiance purchased my ring, he got it in a size 6. Well, it turns out I’m a 4 3/4 so we needed to get the ring resized. About a week after it was resized, I had one of my pave diamonds fall out. When we took it back to the jeweler, they said that when they sized the ring down (by removing some of the gold), it put a lot of pressure on the small pave diamonds and that they will most likely keep popping out. So, at no cost to us, the jeweler ordered a brand new band (the band itself cost about $1000 so I was suprised they did this) in my size and reset the main diamond. That was over a year ago and I have had no issues since.

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