Post # 1
Girls, I need your help (especially who are experienced with rings).
Recently, I had a custom engagement ring made for my to-be-wife, but it has FLAWS. I talked with the jeweller, but he said they are natural – first type (a type of crack between the crown part and the ring) is due to the process of melting the custom crown part to the ring. I could accept that I guess, but there are 2 flaws of second type – the mold. Apparently during the molding some air bubbles got into the ring and it has the dark dot/imperfections. He said it is natural due to the molding so at the moment I said it’s ok, but now I have doubts. I think it has too many flaws. At least the bubbles could be polished or something?…
Please advise on what could be done?
P.S. and yes, I paid quite a cheap price for a custom ring at a considerably good jeweller in Italy, but I definitely did not ask it to be cheap or flawed.
THANK you for your help!
Post # 2
I’m sorry, but that ring is hopelessly flawed. I don’t think that’s acceptable work at all 😕
Post # 3
This isn’t normal. I’d be getting my cash back and going elsewhere.
Post # 4
Your jeweler is lying. You do not “melt” the setting to head. He is likely referring to soldering but that should NOT cause a crack or look so shoddy and unfinished. You should not have a crack in a new setting – this is either a result of casting, improper setting or soldering techniques, etc. It is poor workmanship.
Also, those holes are porosity issues that arose during casting. It likely exists throughout the ring, not just on the surface. It means the setting itself is likely to break, crack, and so on with impact (plus it looks terrible!). It is NOT not normal or acceptable and don’t let them convince you otherwise.
Return it and go elsewhere.
Post # 5
You really, really need to get your money back and go somewhere else.
Post # 6
You’re being stingy as hell by not showing us the stone. We’re BEES! We need to see the stone!!
As for the setting, I wouldn’t accept it. It’s too vulnerable to repair issues in the future and I don’t think it will stand the test of time. Use another jeweler. That one has no pride.
Post # 7
- Wedding: South Lodge. 2nd of Dec 2017
My ring was custom made, that quality is not acceptable.
Post # 8
No way, get that rock out of there and have it re done elsewhere, you are being lied to for sure
Post # 9
Yeah, that’s terrible. He’s lying. Take the stone and go elsewhere.
Why can’t we see the stone?