Post # 1
Hi All! I absolutely love the ring my fiance got made at a local jewler for me. I especially love the center stone- an elongated cushion cut.
However, the setting seems a little off to me. The lines holding in the stone are not straight, and don’t look even. Also, fuzz keeps getting stuck in the prongs. There also seems to be a gap between the prongs and the stone on the side. I honestly know nothing about jewelry, but I feel like for the money my fiance spent, the lines should look more professional than they do. I’m worried about potentially losing the center stone.
I don’t want to hurt the jewelers feelings, but I want to make sure the ring is up to the standard that my fiance paid for. Are these things normal? Can anyone give me advice? Thanks in advance!
Post # 3
Take it back. It shouldn’t be that off. Speak up. I do not feel this ring was made but the jeweler just putting the stone in that ring, trying to make it fit.
Post # 4
- Wedding: May 2019 - City, State
I also tend not to speak up about things being imperfect, but you need to take that back and point it out. I can guarantee that jeweler has had people scream in his face for less. You won’t hurt his feelings, and that needs to be fixed. Heaven forbid the setting breaks and you lose the stone.
Its part of the jewelers job to fix messed up jewelry, so if he gets butthurt about it, take the setting elsewhere, or return it if you can.
Post # 5
Totally agree with you. Thank you! 🙂
Post # 6
The gap is quite common but the crooked lines should definitely be addressed! As for the fuzz, join the club! 😂
Post # 7
Looks off to me too. Take it back and have it fixed. But to be honest. A person who sets a sone like this and tries to sell that to a person seems a) not to be truth worthy and b) doesn’t know how to do his job.
Plus, I have a relatively prominent ring and I had fuzz stuck underneath a prong maybe twice in the year I have it now. So it should not be considered normal.
Post # 8
Speaking as someone in jewelry, those prongs are fine–it’s just the design of them–and if fuzz is getting stuck in a prong, that’s actually a good sign (annoying, of course, though) of the prongs being nice and tight.
That bit in the cage setting under the stone, though, not being straight across….. yeah, there was a problem with the mold that the jeweler made. It’s too bad it didn’t get caught before the ring itself was cast. Still, they very well might be able to fix it for you. Be prepared, though–it will take at least a few weeks to fix that sort of a situation, so if the ring is functioning other than looking funny in that one spot, take it in when you know you don’t have to go anywhere nice (others’ weddings, your own engagement party, engagement photos, what have you) for a few or even several weeks.
I’m sorry your custom ring has a flaw….. hopefully they will be able to make it as good as new, and quickly!
Post # 9
Thanks! If they put it in a new setting rather than trying to fix my current setting, would it still take that long?