(Closed) Ring snob by jewellery store assistant. Has this happened to you?

posted 5 years ago in Rings
Post # 3
9955 posts
Buzzing Beekeeper
  • Wedding: December 2012

Sorry, I am a tad confused here…

Are we talking Carats (as in Diamond Sizing… 0.25 C – 0.50 C – 0.75 C – 1.00 C)

or are we talking Karats (as in the Percentage of Gold 10 K – 14 K – 18 K – 24 K)

Without knowing percisely which one you are referring to… makes it difficult to understand what your issue / problem is.


Post # 4
765 posts
Busy bee
  • Wedding: September 2014

I’m assuming she’s talking 14 karat gold…a 14 carat diamond would be a $15,000 juggernaut (or more!).  A lot of jewelers try to upsell you to platinum, so they’ll insult your gold ring. It’s a lame sales tactic. If you love the ring–that’s all that matters. 

Post # 5
609 posts
Busy bee

I think it is obvious which one she is referring to…

Post # 6
765 posts
Busy bee
  • Wedding: September 2014

@DeeWee:  with regard to karat weight…gold is a VERY soft metal. Which means, the higher the karat weight, the SOFTER the ring. So…18 karat gold is softer and more delicate than 14 karat gold, but the 18 karat ring is worth more money. That said, it’s easier to dent an 18 karat ring. 


That said, 9 or 10 karat gold rings, while harder technically than 14 karat or 18 karat, they aren’t necessarily more durable. It really depends on the alloy they are mixed with…the base metals don’t have the same flexibility as gold, so they cannot be made to bend or flex to the same degree that gold can. The reason 14 karat and 18 karat gold rings are so common is that they are a happy medium between strength and durability. Wouldn’t go more than 18 karat in a ring you are wearing every day. 24 karat is very soft… 


Between the two (14 karat and 18 karat), it’s personal preference really. Some like the deeper color of 18 karat gold. Others like the strength and durability of 14 karat gold. The only thing you have to worry about is the base metal. 14 karat gold rings are often made with nickel as the base metal…and many women are allergic to nickel. If you aren’t allergic to nickel, you shouldn’t have a problem. 


I chose Platinum for my ring, because I’m a klutz and need a stonger metal. That said, I also don’t like the look of yellow gold on my skin tone (it’s lovely on other people)…and I didn’t want to have to keep re-rhodium plating a white gold ring (in the long run, that can cost the same as a platinum band)…


Point is…don’t be bullied by the lady. If you love the ring and it’s right for you…that’s all that matters. 

Post # 7
5 posts
  • Wedding: September 2013

Go shop elsewhere!

If any sales assistant makes me feel bad or bullied, I leave. 

You are there to pick a wedding ring, it should be a fun experiance

Post # 8
2949 posts
Sugar bee
  • Wedding: May 2015

@MissFemmeFatale:  +1


@DeeWee:  Ignore her attitude, write a letter to the store management to complain about your treatment and take your business elsewhere. Seriously, that is an unacceptable way to treat a potential customer. Perhaps she was trying to steer you towards purchasing 18k rings to increase her commission but being condescending towards a customer is never a good idea.

Unfortunately, I’ve had a similar experience with a Michael Hill’s store in Wellington. My two friends and I were looking at engagement rings because coincidentally, all three of our boyfriends were planning on proposing (one got married this year, the other will be getting married next year and mine is in 2015) so this wasn’t just a bunch of girls window-shopping. The manager and one of the salespeople basically dismissed my friend and I’s desire to have a gemstone engagement ring and insinuated that if it’s not a diamond, then it’s not good enough. Guess who we didn’t purchase from? Tongue Out

Post # 9
1671 posts
Bumble bee
  • Wedding: October 2014 - Church

@DeeWee:  Huh? I don’t know. I’ve honestly never heard anything like that. I am assuming break is a very large exageration. I really don’t think it’s possible to break a ring unless you are trying. I find a lot of jewellery sales reps aren’t very good at … selling. There was one lady at a store that was in shock that I preferred smaller rings (smaller stone and everything). She absolutely insisted I try on this ring that I thought was monstrous because “bigger is better” in her mind (never mind that when I was talking I was more drawn to the smaller rings with delicate details). I think at one point she even said something about my liking a particular ring and it not being an engagement ring. We found a jewellery store that we love which specializes in wedding jewellery that has more unique pieces which is owned by a local couple that are so nice.

I actually did a quick search and the damage really is that your engagement ring would show more wear and scratches over time with the 10k gold band. The sales rep is ridiculous that you were speaking to.

Shop elsewhere because she is an idiot and you shouldn’t give your business to a place that makes it their business to make people feel bad in some way.

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