(Closed) Rogue wedding party using our booked location

posted 9 years ago in Photos/Videos
  • poll: How to deal with rogue wedding parties using your booked photography location?
    Let them continue to take pictures and work around them : (0 votes)
    Have facility staff ask them to leave : (45 votes)
    94 %
    Explain to them yourself that you've booked the location and they need to leave : (1 votes)
    2 %
    Other (explain below) : (2 votes)
    4 %
  • Post # 3
    Bee
    1048 posts
    Bumble bee
    • Wedding: September 2009 - City Hall

    I think the staff at the facility should have asked them to leave, since it was in your contract. Had it not been in your contract, you would have to be content working around each other. But since it was in the contract, it was the facility/planner’s job to get rid of the other party… not something for the bride and groom to stress over.

     

    Edited to include: it was very kind of you to consider the other couple’s feelings/not want to ruin their wedding. I may not have been so kind!!

    Post # 4
    Member
    4466 posts
    Honey bee
    • Wedding: June 2010

    I would have sent someone (my mom or dad) to find facility staff to ask them to leave.  It’s the staff’s responsibility since you paid for the location, and you shouldn’t be put in that awkward situation.

    Post # 5
    Member
    133 posts
    Blushing bee
    • Wedding: October 2009

    I don’t think it would have been to at least ask them to wait.  Maybe not leave entirely, but since you had the foresight to take care of that sort of issue, you should have the benefits as well.
    They didn’t so they really should have had to suffer the consequences… which means running late for whatever THEY planned because they didn’t do the footwork and phone work in the beginning.

    Post # 6
    Member
    1363 posts
    Bumble bee
    • Wedding: June 2009

    It is absolutely the job of the facility’s staff to keep other wedding parties out when you have a contract!  You played by the rules, and they should have stepped up to make sure this other couple didn’t interfere with your rights.  I definitely would not have been as nice as you were to this couple!

    Post # 7
    Member
    231 posts
    Helper bee
    • Wedding: June 2010

    I agree that the facility should have taken care of the issue — as per your contract!!

    Post # 8
    Member
    2066 posts
    Buzzing bee

    The facility staff should have kicked out the other wedding party.  

    Post # 9
    Member
    2207 posts
    Buzzing bee
    • Wedding: September 2009

    Agreed – the facility should absolutely have asked them to leave.  If someone explained to me as a bride that another weding party had paid for exclusive use of the grounds, would have left immediately and apologized on the spot. 

    Post # 10
    Member
    4480 posts
    Honey bee
    • Wedding: March 2010 - Calamigos Ranch

    Wow, that’s so annoying! I think since you paid for exclusive use of the site and it was in your contract, you could have asked them (or had someone else ask them) to leave. It was very nice of you not to, but I don’t think you’re required to be nice. In this situation, nice enough would have been to ask them to come back later, when you were done with the space.

    I would have sent someone to go find a staff person to kick them out.

    Post # 11
    Member
    2408 posts
    Buzzing bee

    this was a situation for the venue staff to step in and say something. they failed to meet a requirement in their contract and left you guys in the unenviable position of playing the baddie. i have no problems in having other people do my dirty work [hehe] but i would have mentioned this to the venue coordinator and let them handle that.

    Post # 12
    Member
    14186 posts
    Honey Beekeeper
    • Wedding: June 2009

    Maybe the people at the facility at that time didn’t realize you had a clause in your contract. Is that clause standard?

    I likely would have sent someone over to talk to facilities and let them handle it. Although, it sounds like you handled the situation very graciously and kindly and I doubt the other wedding party knew they weren’t allowed at the venue that day.

    I would call the facility and complain though

    Post # 13
    Member
    3162 posts
    Sugar bee
    • Wedding: July 2010

    I mean the “rogue party” (lol on that btw) probably had no idea they couldn’t take pics there so I don’t really blame them as much as the facility for not taking care of the situation. They were pretty much contractually obligated to do so. I agree you guys were incredibly nice and understanding. While I would have tried to keep my cool myself, I’d definitely be sending someone to fetch one of the staff persons at the facility to at the very least tell them they need to wait until all my shots were done.

    Post # 14
    Member
    234 posts
    Helper bee
    • Wedding: April 2010

    At first I was thinking that I would have gone off on the couple but when I read through the questions on the poll I realized I would have gone off on the staff.  They are the ones who should have been there to tell this other couple that they needed to allow you to have your shots first and they should have been the ones to deal with it.

    I do think you are totally sweet for thinking about her, because I probably would have had a fit and been featured on Bridzillas. 

    I also would have demanded to have some sort of money given back if the staff refused to speak to the couple.  But that is just me and I fear I may be going to the dark side.

    Post # 15
    Member
    7053 posts
    Busy Beekeeper
    • Wedding: July 2010

    This should have been handled by the venue and the venue’s coordinator.  I am sorry that happened to you.  They should have been more professional than that.

    Post # 16
    Member
    162 posts
    Blushing bee
    • Wedding: March 2012 - Marie Gabrielle

    The venue should have stepped in – I’m sorry!  I would have been quite annoyed, too.

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