(Closed) Rude Dress Consultant

posted 6 years ago in Dress
Post # 3
Member
470 posts
Helper bee
  • Wedding: November 1999

Why don’t you try to do a chargeback on your credit card?

Post # 4
Member
1975 posts
Buzzing bee
  • Wedding: November 2013

it sucks that she is being rude and made the promise that she can order another one but you shouldnt make a decision that large (2000 bucks large) on something you arent certain of, and havent done your own research on.

Post # 5
Hostess
7561 posts
Bumble Beekeeper
  • Wedding: January 2013

Unfortunately this sounds like a pretty standard sales tactic – up until she told you it was exchangable when it wasn’t. What are your options now? 

Post # 6
Member
9053 posts
Buzzing Beekeeper
  • Wedding: June 2010

Unfortunately the pricing issue is kind of buyer beware.  Sales tactics like that are fairly common place and she could easily say she means belts “like” this retail for 800 alone and that’s why it’s such a great deal that it’s sold WITH this dress for less than that.  If she indeed lied about the store’s return policy that’s definitely an issue but I would check your states laws on recording people without their knowledge before you embark on any private investigating. Good Luck!!

Post # 7
Member
376 posts
Helper bee
  • Wedding: October 2013

I would call your credit card company and dispute the charges. I would keep it simple: Tell them you were told you could cancel the order if needed and then they changed their policy. Let your credit card company handle it.

Post # 8
Member
576 posts
Busy bee

I had an awful experience with my bridal shop as well…Bridals by Lori (featured in TLC’s Say Yes to the Dress-Atlanta). I got stuck with a dress that I’m not happy about, and worst of all, I gave my business ($4000 worth) to people that have been just awful to me. 

I did not educate myself enough before I went wedding dress shopping, and that’s where I messed up. They took advantage of me being an excited, newly engaged bride-to-be. 

You can try to fight it, but usually you’re stuck. Some of these shops are absolute pros at making a sale, no matter what they have to do to get it. I’m sorry, hope it works out better for you than it did for me. Good luck! 

Post # 10
Member
3697 posts
Sugar bee

So glad you had a happy ending!

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