(Closed) Rude owner of bridal salon >_

posted 4 years ago in Dress
Post # 2
2808 posts
Sugar bee
  • Wedding: September 2014

that’s absurd. i shopped alone 90% of the time, because i didn’t want anyone’s opinion.

i would say to complain to the owner. but she is the owner.. so that’s not going to do much. the most you can do is leave a bad review, and tell people to avoid the salon.

Post # 3
1913 posts
Buzzing bee
  • Wedding: September 2014 - Dallas, TX

MrsJenningsToBe:  Ew. That owner sounds like a biatch. I would be really annoyed too. There is nothing wrong with going by yourself! There are tons of salons out there who I’m sure will be happy to accept your business – even if you’re by yourself!

Post # 4
1603 posts
Bumble bee
  • Wedding: August 2014

Holy hell, that’s nuts! I wouldn’t give that place my business either.

Post # 5
1245 posts
Bumble bee
  • Wedding: June 2014 - San Francisco, CA

Ew. How bitchy.

Post # 6
733 posts
Busy bee
  • Wedding: September 2014

MrsJenningsToBe:  You are a lot nicer than I woulda been. I woulda placed the dresses on the counter and walked out without an explanation. How freaking rude of her! I shopped for my dress by myself, chose it and before purchasing I took a few family members to see it and they loved it. I didn’t want everyones opinions to affect how I felt about the dress. Sorry to hear this shop wasn’t friendly or helpful especially when its related to your big day!! 

Post # 7
2685 posts
Sugar bee

Wow, screw that lady.  She was way out of line.  Leave some objective reviews on the usual websites (Yelp, Google Reviews, WeddingWire, etc.) to let other brides know about your experience.

Post # 8
113 posts
Blushing bee
  • Wedding: July 2014

I do not understand why some bridal shop people will act that way, a wedding gown, hell even bridesmaids dresses can be quite the investment, They should be wanting your purchase,  not acting bitchy about it.

You Handled that way better than I would have, so good on you!

Post # 9
564 posts
Busy bee
  • Wedding: May 2015

I second leaving reviews – and especially on her shop’s Facebook page if they have one (somehow she seems like she’d be the type to not join the rest of us in the 21st century, but hey). 

Also, might be tempted to pull a Pretty Woman and walk back in there with the receipt for the dress you bought elsewhere. “BIG MISTAKE!”

Post # 10
782 posts
Busy bee
  • Wedding: July 2015

Wow!! Having lost my mother just 6 months before my engagement if she would have said that to me I probably would have burst out crying! Thank you for being strong and walking out! Atleast she will think twice about saying that next time!

Post # 11
413 posts
Helper bee

Wow.  I would tell all my friends and family about how bad & rude the service is there and I would also give bad reviews to them online.  What a bitch.  You can come back like Pretty Woman<br />

Post # 12
2123 posts
Buzzing bee
  • Wedding: October 2015

Bridal salons in general are weird to me. Especially some with the no pictures until you buy thing. Like, this is a big purchase for me, i want to make sure it looks flattering in photos before i buy it!

Post # 13
2853 posts
Sugar bee
  • Wedding: November 2013

I second the whole leaving objective and truthful reviews all over the place so that you let prospective buyers know that their customer service sucks big time! 

I also shopped for my dress alone and only showed her until a couple of days before the wedding (and I totally <3 her and we have a great relationship!). Come to think of it I shop alone 90% of the time!

Post # 14
2 posts

I had a bad experience too! In my opinion you reacted perfectly to that womans rudeness. Well done!!

The owner of the dress shop I bought my dress from was so RUDE. I went for my first fitting a few weeks ago and took the day off work and spent a lot of money travelling back to my home town. I was so excited to see my dress but I was rudely lectured before I could even look at it – told “this is not the play time” and that we shouldn’t take photos.

She then put me in MY dress, pinned it, allowed my mum 5 minutes to take some rushed photos (at our request) and then took me out of it and put the dress away. we were so cross that we went back and were greeted by a WONDERFUL other sales clerk who let me put the dress on again, put me in various veils and urged my mum to take photos galore!


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