Post # 1
Please never buy from save on crafts. I received the wrong product, dark blue sea glass when I requested light blue. When asked for a shipping refund, I was denied. I was given very bad customer service and was then hung up on by the rep.
BEYOND AWFUL customer service. Please wedding bees do not buy from them
Post # 3
I had another, yet disheartening experience with Save On Crafts, too. Last summer for my wedding I purchased dried lavender (to make my bouquet) from them. The photos on line were vibrant and lush, but the lavender I received was anything but. Fortunately, my local florist was able to order fresh lavender last minute for me.
Post # 4
That’s unfortunate that both of you had bad experiences with them! Have you called back requesting to speak to someone higher up? I’ve ordered from them twice and everything came as pictured/described!
Post # 5
Wow, I also had a great experience with them in the past. I’m sorry you had such bad luck 🙁
Post # 6
Yeah I ordered 3 different shades of green butterflies from them… well, 1 shade was a lovely green the other was yellow and brown… okay I guess green and yellow could be close enough to mix up… but then theres blue ones… not blue green… bright blue! I was so livid. I paid a lot for them and were on such a small budget.
Post # 7
I have ordered from them at least once a month for 6 months. I have never had a problem. Sorry you guys did! I would suggest posting on planetfeedback as well.
Post # 8
I ordered three items from them…got the package and it only had two. Called and they said they would ship the third. A week later it still hadn’t been shipped. Called again, and I got someone else’s order which did not even remotely resemble mine – the outer box had my name and order # for a wedding arch, and the box inside that had a completely different person’s name and order number, and their string lights. Awful.
Post # 9
Ugh, that’s to bad. Bad customer service is the worst. Hopefully it works out. I ordered from Save-On Crafts a few times and was really happy with the products. I had heard some complaints previously though.