(Closed) Save-on-crafts… Not a nice company to deal with!

posted 7 years ago in DIY
  • poll: Do you think save-on-crafts should pay for using my image on their website?
    Yes : (9 votes)
    41 %
    No : (2 votes)
    9 %
    Yes, they should pay more for stealing it : (6 votes)
    27 %
    No, finders keepers : (5 votes)
    23 %
  • Post # 4
    3222 posts
    Sugar bee
    • Wedding: August 2011

    Sorry to hear that – I have had nothing but great experiences with them. Have you spoken with their legal department?

    Post # 5
    3520 posts
    Sugar bee
    • Wedding: March 2012

    I have to respectfully disagree.  Save on Crafts is actually a very good supplier for bees on a budget.  Everything I’ve ever purchased from them has arrived in good shape, in good time, for an excellent price.  I’ve gotten silk flowers, vases, and DIY supplies.  One vase was broken, and immediately replaced overnight.

    Perhaps a photography forum would be a better place for this post.

    Post # 6
    10288 posts
    Sugar Beekeeper
    • Wedding: October 2011

    I’m with the PP’s. I really like the site.

    Seems like someone had a bone to pick, did a google search to find out who’s talking about the site and made an account just to bash them. OP, do you have any proof that the image in question is actually your property? I also agree that this would be better suited for a photography forum. Believe it or not, most brides don’t give a shit about where they get their images from as long as we get what we paid for. 

    Post # 7
    21 posts
    • Wedding: November 2011

    I too have had good experiences with them. I’ve ordered corked bottles about 2-3 months ago. Almost a 1/4 of the bottles were broken by the time they arrived. When I called customer service (which does take a really long time – my only real complaint), they replaced all bottles, plus some for free. Hopefully you’ll be able to work something out with them.

    Post # 8
    7300 posts
    Busy Beekeeper
    • Wedding: September 2012

    Are you a photographer? If so, this might be better for a photography form. If you are a bride that found a picture on their website then I would be pissed too…but how do you not know your photographer didn’t send it.

    I haven’t ordered anything from them, but I hear great things. Sucks that they stole a photo and made money off of it, but not many brides are going to care about that. I would take it up with their legal deptmartment.

    Post # 11
    3255 posts
    Sugar bee
    • Wedding: October 2011

    If you’re a photographer, shouldn’t you be familiar with the legal ramifications of their use of your image? Seems kind of odd to ask this question in a Weddingbee forum…

    Common sense tells me they should have asked permission, but I have no knowledge of copyright laws in that realm. Good luck figuring everything out!

    Post # 12
    1571 posts
    Bumble bee
    • Wedding: September 2012

    I’m not the biggest fan of the site. I ordered some things from them for my sister’s bridal shower a couple of years ago. The package came addressed to my sister (the theme of the shower was supposed to be a surprise) and she opened it not realizing what it was. I called them, pretty angry, and they told me because my sister had ordered from them in the past, before I had, their system automatically addressed my package to her because we had the same address. Completely unacceptable.

    Post # 13
    994 posts
    Busy bee
    • Wedding: September 2011

    @philc0034: Your best bet is to contact the PPA — are you a member?

    Post # 16
    921 posts
    Busy bee
    • Wedding: September 2011

    maybe try putting a watermark across your pictures or even locking the right click button on your website. you can lock your site from having images taken. save on crafts is an amazing site for people buying things and im sorry you are having a bad time with their legal department.

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