(Closed) Scammed by videographer

posted 4 years ago in Videography
Post # 2
2163 posts
Buzzing bee
  • Wedding: April 2017 - Valleybrook Country Club

View original reply
staackepancakes :  Wow, tough spot.

I would call an attorney. Most attorneys do not charge for a phone consultation. Ask what the best course of action would be. Review the contract and see what it actually states as far as timelines and what is to be received by the customer. You could always call a local news station for assistance where they do the “Help Me Howard” or “7 On Your Side” or whatever the news stations call it in TX.

Post # 4
7935 posts
Bumble Beekeeper
  • Wedding: October 2013

did she pay with a credit card?  call the credit card company and dispute the charge as fraud.


so, our photobooth guy was a no show.  i was in great communication with him.  then a week before, nothing.  day before, day of, etc.  i wasn’t shocked when he didn’t come.  i paid the deposit with a credit card, thankfully.  i contacted my credit card company when we returned from our honeymoon. it was an easy process and i got my money back.


we had a similar experience with our videographer.  i was going back and forth if i wanted one. and my brother suggested to use his friend.  his work looked professional and on par with some others, so i hired him. when we got our video, it was awful.  like a 5 year olds school project.  i told him it was terrible and i wanted it redone.  after this he told me he was robbed and lost all our stuff but might be able to recover the raw footage.  we were in touch for a while and he said he had it but in the end he said he couldn’t get it.  so no video.  we didn’t dispute the desposit with him, but i never paid him any more money. 

Post # 6
1338 posts
Bumble bee
  • Wedding: March 2017

I paid for a videographer (who was recommended to me by a friend), and he never gave us any video and never got in touch after the wedding. He is a professional photographer and wanted to try his hand in video so he gave us a great deal (so I thought). The weird thing is, he never even cashed our check…so no money out I guess, but I was looking forward to having video and would have had someone at least film the ceremony if I had known.

I also had an issue with my wedding dress, a few months after I ordered it the store went under. Thankfully we paid the deposit with a credit card and we got the money back & the dress was shipped from the designer. Hate that this happened to your friend, it sucks!

Post # 7
10286 posts
Sugar Beekeeper
  • Wedding: June 2015

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staackepancakes :  this is why threatening to sue a photographer or videographer isn’t a good idea.\

He finally uploaded something and they turned around and demanded raw footage (which usually the customer does not have a right to, btw and this might be what flipped him all the way out) “the full hd” and threatened to sue? 

Of course he blew them off. He delivered a product now, so he feels he is off the hook. 

I’m not saying it’s right, but no one can do passive aggressive like videographers in the edit process. That’s why I always say do not declare war on them. 

So now he’s going to sit back and wait for papers. Which means your friends will not be seeing this footage, which can’t be recreated. 

Being right doesn’t mean anything. Your friends are right, but without their footage. 

They really should have simply asked if the music could be changed and played along until they got the rest of whatever was promised on top of this “first” part.

Then sued if necessary. 

Lawyers cant force this guy to turn over footage. He can pretend it’s erased or lost. He clearly doesn’t have any ethics. 




Post # 10
79 posts
Worker bee

Is this film monkey? 

Post # 11
2125 posts
Buzzing bee

Lawyer, asap. Sue the pants off of this fraud. I’m mad FOR them.

Post # 13
6533 posts
Bee Keeper
  • Wedding: October 2014

Did you pay in cash, or a groupon? I’m confused.

Post # 15
228 posts
Helper bee

So sorry this is happening to your friend. I commend you for helping them out, it’s definitely not your fault. Scammers are scammers. I had a similar experience with our cake vendor, she ghosted us at the last minute but thankfully she came through on our wedding day. Even if the cake wasn’t what we wanted but oh well, we didn’t pursue anything because we were just so happy to not have to deal with her anymore and the cake tasted good despite it not being what we designed! I hope this videographer gets what he deserves. I heard about Film Monkey and followed the case with the guy who ran it all. Such terrible people.

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