Post # 1
Do you or would you make use of the scanning code of practice if you noticed an item scanned at a different price?
FYI: Here it’s a voluntary practice by stores where if an item is ticketed at a lower price than what it scans as, you either get $10 off the corrected price, or get it for free if it’s less than $10.
If you work at a store that follows this, does it drive you crazy or not?
Post # 3
I used to work in a grocery store for 5 years and we had signs up for this practice. TBH, I did not mind when people asked for it b/c the store should be diligent enough not to have things wrong in the system.
Sometimes customers would take advantage and start demanding more than the $10 – ie if a $29.99 bag of diapers scanned wrong they would want them entirely free. (Then again lots of customers will complain about anything, ugh).
Funny thing, Darling Husband and I went to a Best Buy Mobile store to buy an iPod mini for his brother last year. They had the scanning code of practice all over their cash, the iPod scanned wrong and they refused to honour it claiming that “Apple is different, they don’t do price adjustments”. Darling Husband complained big time and said it’s not up to Apple and eventually asked for a manager to get the $10 back.
For me, I don’t say anything unless it’s a big difference. If it’s just a dollar it’s not usually worth my time.
Post # 4
I’ve worked at a store that followed it. I didn’t mind people who were honest, but we had quite a few people who would move merchandise around to ‘prove’ that what they were buying was in the clearance bin or something like that.
I do use it myself. Usually I only notice if I am buying one item or I decided to buy something because it was on sale. I get annoyed at times, as the cashiers I have dealt with usually don’t know about it even though the sign is right there!
I did get a food processor for free once. I would have gone for the name brand one if the cheaper one wasn’t at such a great price, but then when I got to the till it scanned as more expensive!