Post # 1
In February I bought an F1 Moissanite in rose gold to wear as a right hand ring. I have loved it since I got it, and think that the Moissanite stone is absolutely beautiful. In fact, I prefer it over my diamond and decided that I wanted my engagement ring to be moissy too.
However, today while at work I noticed a scratch on the table of the stone, leading partially onto the next facet. I hadn’t cleaned the ring in a while, so hoped it was some sort of stain or debris. I cleaned the ring later in the day, but unfortunately the scratch is still present.
I have no idea how I’ve done it, and it must have happened within the past week or so. A friend asked to look at it last week as she’s considering getting a moissy and I would have noticed it then (if not when I stare it it every day!).
I am not particularly hard on my hands, though I have to wash them often at work (hence my horribly dry hands and brittle nails). I have never had the Moissanite stain, and I have never cleaned it with my diamond, nor has it been scratched by my diamond at another time, as I wear them on opposite hands.
Any ideas as to what could have caused the scratch? I was under the impression that moissy was extremely durable and would be unlikely to get damaged by anything other than another moissy or a diamond.
It is a tiny scratch, so it’s only noticeable when I really look, but it had made me doubt whether I would want moissy in my engagement ring, despite how beautiful it is.
Before I cleaned it:
After I cleaned it:
Sorry if the photos are massive, I’m on my mobile and it won’t let me resize them.
Post # 2
That is extremely frustrating! Is it from C and C? I’d see if they’ll replace it. Maybe the jeweler can polish and buff it out?
Post # 3
- Wedding: March 2014 - Chicago, IL
If it’s an F1 it should be covered by the C&C warranty right?
Post # 4
Wow. I’m amazed you were able to scratch it and not know what happened. Mine has been put through hell and there isn’t a scratch on it. I literally (ACCIDENTALLY!!!) dragged mine across concrete the other day and I flipped out thinking it was effed, but it was totally fine. I hope it is something that can be warranteed. And I really wouldn’t let this deter you from purchasing another one in the future, this sounds like it was just some wild fluke thing!
Post # 5
I have an emerald cut moissy too and noticed a scratch the other day and freaked out. I cleaned it and it was still there so I took a polishing cloth and rubbed it for a few minutes and it was gone! Have you tried a polishing cloth yet? My scratch looked just like yours and I even thought I could feel it but it did go away after polishing. Try it if you haven’t and if it doesn’t work I bet a jeweler can buff it out….I worked in jewelry stores and you’d be surprised what they can do! Good luck and keep us posted. btw your ring is fabulous!!!
Post # 6
I’m not sure how that could have happened! I have basically the same ring and I’ve had it for 4 years now and there’s no scratch. Is it covered under a warranty?
Post # 7
I scratched my first moissanite stone and C&C would not cover it despite the warranty. In fact they were pretty adamant that it could not be scratched, that they had only seen one or two stones ever get scratched, and that they were scratched by diamonds, which they did not cover. They did send me a sunshine polishing cloth and told me to polish the stone (I used this plus silver polish, though not together lol) to polish off the “film” to see if that removed the “scratch.” It actually got rid of 2 of the 3 scratches but no matter what I did that third one stayed, and I could feel it with a fingernail so I believe that was truly a scratch. You could try using a sunshine polishing cloth and the silver polish as well and see if that does anything.
Post # 8
I tried a polishing cloth in case it would remove the scratch, to no avail.
I then contacted C&C, and MoissaniteCo (who I purchased the ring from originally).
I could either make the warranty claim myself with C&C, or MoCo offered to sort out the warranty claim for me, and reset the stone for $50.
I opted for the 2nd option for less hastle.
The warranty covered the damaged stone, and I recieved my ring back today with a new stone, so all sorted!
My partner and I are having my engagement ring made at the moment. I decided to still go with moissy as I really love the C&C pear F1’s, and absolutely don’t want a diamond.
Post # 9
oatmilk : thank you for updating! I’m so glad to hear everything worked out ok. I had to send my engagement ring back too and it also worked out at the end, so can definitely related to the excitement/relief here.
Post # 10
Hi! I’m a jeweler. Moissanite have a hardness of 9 and are very tough! Moissanites can only be scratched by another moissanite or a sapphire or a diamond because those are the stones with equal or greater hardness level. If you left it in a jewelery box with other stones it could have scratched it. Glad it worked out and you got a new stone!