(Closed) Screwed over by a jeweler. Needing to vent/looking for advice :(

posted 6 years ago in Rings
Post # 3
Member
635 posts
Busy bee
  • Wedding: October 2012

Did he use a credit card to buy it? If so, some cards offer fraud protection. You might be able to get your money back.

Post # 4
Member
1774 posts
Buzzing bee

Ouch. This might have to be a legal matter. Small claims would be your best bet if you can’t get him to give you a refund. Call the BBB? Is it a brick and mortar store? Where is the store? Depending where in Cali, there usually are some consumer watchdog groups that might be able to help.

Post # 6
Member
1774 posts
Buzzing bee

Oh, and if you do small claims, I’m pretty sure you can file in your county. It’s supposed to be where the wrongdoing took place, so I think either location applies. Then they have to show up there for the hearing or automatically get a judgement against them. You also recover any filing costs when doing this.

 

It’s not fun though. I HATED my small claims experience. It might be a good way to bother them though, as well as recover your money to get the ring you deserve.

 

ETA: Are you guys close with the aunt? I don’t think most peoople appreciate being ripped off. She might be of assistance.

Post # 7
Member
764 posts
Busy bee

I suggest you get the center stone back in a plain setting or loose  WITH a cert and get the new mount elsewhere. 

Post # 9
Member
505 posts
Busy bee
  • Wedding: August 2012

Have you tried talking to the family friend and have them talk to the jeweler directly?

 

Post # 10
Member
853 posts
Busy bee
  • Wedding: October 2012

Oh wow, that sucks! I am soooo sorry! 

Post # 11
Member
853 posts
Busy bee
  • Wedding: October 2012

@alaflan:  A center stone on blue nile with those specs is $450 approx. Sounds likes you were seriously ripped off. I know the wedding is soon, but honestly I hope you can be done with those people once and for all, get your money back, and get a whole new ring. What scammers!! 

 

Post # 12
Member
1774 posts
Buzzing bee

I’d call teh GIA people.

800-421-7250

There’s also an email on the site. Getting them on your side might be extremely helpful. People generally don’t like their good name tarnished, and that’s what this guy is doing.


Department of Consumer Affairs (800) 952-5210


Michael Finney is a consumer specialist up here in the SF Bayarea, but he might contact you back if you email him. He’s damn good. He has a radio show on KGO radio too

Post # 13
Member
189 posts
Blushing bee
  • Wedding: May 2012

I second blingbling’s idea,  do not accept the diamond without a certification.  When you bought it, wasn’t there something your fiance signed that says that he was buying a _______ diamond with a ______ certification?  If you don’t receive the certification it should nullify the contract, I would think that would help with the CC fraud.  If you don’t have a certification, who knows what you’re buying or from where.  On paper you could have bought one stone and received an entirely different one, and chances are you would never be able to tell. The appraiser can tell you if it’s the same stone though if you take the paperwork.   Also, I was under the impression that rings typically appraise for more than you paid for it.  That said, if it were mine, I would take it to the second jeweler who gave the bleakest report.  Good luck! 

Post # 14
Member
189 posts
Blushing bee
  • Wedding: May 2012

If you do decide to go the diamond route again, check out PriceScope.  (Actually you may want to post this story there, because they will be able to tell you your options much better than we probably can) Those people know their diamonds and everyone is incredibly helpful.  I’ve seen people give their budget and people will find a stone that is the best value. 

Those specs are not that great so I would assume more money went into the setting, and they can be expensive depending on what is involved, though since CZ and white sapphires were involved it should not have been anywhere near that expensive!!

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