- 9 months ago
- Wedding: September 2018 - City, State
Bees I need your feedback. I Purchased my wedding dress one size smaller than I actually was in December 2017. The dress was a size 12 which is approximately a size 8 in street clothes. I was 154 pounds when I purchased the dress and the bridal shop owner told me that I would need to lose about 10 to 15 pounds and the dress would fit and zip without any issues. By March 2018, just three months after I purchased the dress, I had lost 15 pounds and was able to put the dress on and it zipped perfectly, the only alterations that I needed to have done work to have the length shortened and to have the chest area taken in so that I wouldn’t show any unnecessary cleavage. The bridal shop owner told me when I purchased the dress that she had an in-house seamstress that she recommended to all of her brides and that this team truth has over 25 years experience so I trusted her judgment and that’s who are used for my alterations. I met with her in July 2018 and she pinned the bottom of my dress for the hem.
She then made an appointment for my second fitting just 15 days before my wedding and said it wouldn’t take long for her to make alterations to the top of the dress. So when I had returned for my second appointment, she added darts to the chest area and it made creases and folds all throughout the bodice of my strapless ballgown. I wasn’t even sure that this was actually my dress when I tried it on because it altered the entire look of the dress. Long story short the next two weeks of my life were pure hell and both the dress shop owner and the seamstress told me not to worry that they would get the dress to the condition it needed to be and that everything would be fine.
I went back for a third appointment and the seamstress had done so many alterations to the bodice and the chest area that she could not get the creases and the rolls out of the bodice and she had actually called me during this process to ask if she could remove all of the buttons on the back of my dress because the zipper was all curvy. I told her absolutely not.
Fast forward to the fourth appointment which is 36 hours before I am supposed to leave for my wedding weekend and the seamstress has told me she has done everything that she can do and that unfortunately she cannot remove the rolls and creases in the dress. I contacted the shop owner over the phone and demanded that she come into her shop because her alleged professional seamstress had ruined my wedding dress. I had actually been in contact with the dress shop owner a week prior to that because I could tell that the alterations were not going well but the seamstress kept telling me it would all work out in the end and not to worry about it. And when it didn’t work out each time I went back, she placed the blame on me telling me that I was bloated or that I was gaining weight, I laughed at her and I said listen lady I walk 45 miles a week for my job and I basically live on shakeology, water and salad so I’m not gaining any weight, I’m actually losing weight as the date of my wedding approaches and you don’t know what you’re doing. And when I say I was losing weight, I probably lost one or 2 pounds, not 20 pounds so there was no reason that this should’ve been a huge alterations fix for her, it was literally very simple. But she took the dress out on the sides to give me some wiggle room as she called it, she added darts to the chest area which caused imperfections in the bodice, she then removed the darts and took the dress back in and then put darts in the back so that it wouldn’t affect the bodice of the dress but that just made things worse because now I had rolls and creases.
The three of us were in the bridal shop for close to four hours and they couldn’t change anything and I was just in tears, the bridal shop owner took a picture of me in the dress and said you look so sad, and I was. They both said they were tired and there was nothing else they could do, they sent me out of the shop, got into their cars and respectively left as I sat in the parking lot and cried. I had 36 hours before I was leaving for my wedding weekend with no chance of getting another dress with in that timeframe.
The day of my wedding, I had to cover the bodice of my dress with my flowers in a lot of the pictures and there are also a lot of my wedding photos that came out terrible because my dress does not conform to my body, I weighed 137 pounds at that point and that dress fit me perfectly with the exception of the gap in the chest area before she started messing with it. Now in half of my wedding photos and throughout my entire wedding video you can see the imperfections in my dress and right before we got married the zipper broke in the back and all you can see in the photos is the dress being stretched out and all of the buttons being stretched out and holding on by just a tiny loop around each button and my back is exposed. I looked like a slob and I was emotionally just broken, I worked so hard to be able to fit into this dress that fit me like a glove before she messed with it only to have the zipper break and to have all of these imperfections and what was my dream dress. I looked like a slob and I was emotionally just broken, I worked so hard to be able to fit into this dress that fit me like a glove before she messed with it only to have the zipper break and to have all of these imperfections and what was my dream dress.
And it wasn’t a matter of me trying the dress on and stretching out the zipper, I tried the dress on the day that I bought it and we did not attempt to zip it because we knew it wasn’t going to happen and the next time I tried the dress on was after I lost 15 pounds and zipped perfectly. And the next time I tried on the dress was when I brought it to the same stress and it still zipped perfectly because I was down to 137 pounds.
That last night I was forced to pay for the alterations or they would not give me my dress and now all I have are professional wedding photos that make me very upset and a Wedding video that shows me popping out of my dress as well as being removed from my reception so that the wedding coordinator and my bridal party could figure out a way to keep my dress attached in the back so that I could return to my reception.
I plan on taking us to small claims court but my big question is, would you go after monetary damages for the amount of money you spent on photography and a Wedding video that make you look trashy? Every bride deserves to look beautiful and look flawless in her wedding dress on the most important day of her life and my dress came apart in the back and the front and sides of the dress just looked pathetic. I cannot get those memories back and I cannot redo my wedding.
What would you do? Sue for the cost of the dress and alterations for $1,000 or sue for the $1,000 plus the $4,000 for photography and videography? My wedding pictures and video make me look like a cheap sloppy slob of a bride. I was mortified.